Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
withhavie.com
Website
withhavie.com
Category
Decoration & Interior
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
Latest
Most recent review: October 2026.
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I had a light that was defective on arrival, but it was immediately replaced free
of charge and with the most amazing and helpful customer service !!
CY
Conscious Y.
I emailed Lunie in regards to my remote…
I emailed Lunie in regards to my remote that was accidentally damaged & Isabelle responded the next day. She was kind & helpful. She sent me a new remote at no charge & even requested I recvd the confirmation email to ensure due process. I also love my two lamps, how the glow & the options of colors 🌈
Thank you Lunie & thank you 🙏🏼 Isabelle 💛
MD
Marabeth D.
Excellent customer service + product
First, we love the lamp. I thought it was for me. My 2 year old thinks it’s for her. So I let her use the remote control… and it disappeared to who knows where. After searching for 3 weeks, I finally contacted the company to ask for a replacement. They shipped a new remote control immediately, free of charge, and now I want to buy little lamps for every room of the house! It’s packed with way more capabilities than I expected and is so relaxing. 10/10 would buy again.
AC
Alex C.
Great Customer Service
Had a small issue with a delivery not getting delivered to the correct address, and they got me a replacement on the way ASAP, very friendly customer service. Isabelle helped me, and she did very well, polite, cordial, and friendly.
CU
customer
Easy Replacement
One of our lamps was faulty so I emailed the team and they arranged a replacement straight away. The light is great, everything I was hoping for. It has lots of settings and is super quiet. Highly recommend and thanks again Lunie for your help! :)
RY
Ryan
Unjustified pricing at $59 usd per lamp…
Unjustified pricing at $59 usd per lamp when it is dropped-shipped from Nancheng, China. The owner must be making close to 6x the combined material, labour, and shipping expense in profit..
Update:
Lol the owner is responding to actually double down on drop shipping from a Chinese mass manufacturer and warehouse.
Reminder that drop shipping just means that the same people you are exploiting with cheap labour are the same people being held accountable for the defects from the assembly line. The owner’s solution is just to charge so much money that it covers sending you a second one when the inevitable defects show up and waste your time.
If you want to drop ship, just don’t kid yourself that charging like 6-8x in profit is justified.
A premium price should mean that every care has been taken to get things right the first time, which is opposite to the philosophy of mass quantity manufacturing.
Response from HavieJul 31, 2025
Hi there,
Thank you for sharing your thoughts — we hear you, and we’d love to clarify.
While our lamp is manufactured in China, we’re not simply drop-shipping a generic product. We own stock and have established a direct partnership with our manufacturing team. This allows us to maintain tighter quality control, continuously upgrade the design, and introduce thoughtful new features based on real customer feedback.
Our pricing reflects not just the cost of production, but also the investment we put into product development, logistics, local warehousing, packaging, customer support, and after-sale service — all of which help ensure a better overall experience for our customers.
We understand that pricing is an important factor when choosing a product, and we’re committed to delivering value that justifies it. That means a lamp that performs better, lasts longer, and is made with care — not just mass-produced.
Thanks again for your input — it helps us grow.
UPDATE:
We are not charging a "premium" on this product. There are lamps with much less features that cost way less to produce, being sold for much, much more.
Our $59 price is considered low in the industry, as we are not competing with Chinese sellers on Amazon/Ebay selling cheap goods, but with big established brands.
Warmly,
The Lunie Team
IH
Ismeil H.
Quick response time, fantastic help.
Isabelle was fantastic in the quickness of her response and helping me out!
MA
Margaret A.
Support was fast and on top of the…
Support was fast and on top of the issue so love this .thankyou 😀
