Sunil R.
Tread with caution
I thought I bought an annual package after an online sale with a huge discount. After a month, I was charged again! . Raised with wisey and wasn't really convinced with their response about dd/mm format. No refund issued. Had to raise a dispute with my bank to get my refund back. After almost a month, I got reply from wisey support that they have refunded the amount.. Tread with caution.
Response from WiseyFeb 15, 2024
Dear Sunil Raj, Thank you for giving our app a chance! We’re truly sorry to hear about your negative experience and we want to sincerely apologize for any inconvenience you've faced. Providing excellent customer service is of utmost importance to us, and we appreciate you bringing this matter to our attention. We're glad to have resolved your inquiry and addressed the issue. If there's anything more we can do to enhance your experience and ensure it remains positive, please feel free to reach out to us at [email protected]. Regardless, we hope you decide to give our app one more try and we wish you all the best.



