WiseyReviews of wisey.app

Response from WiseyOct 11, 2026

Bonjour Christian, Nous sommes sincèrement désolés d’apprendre votre expérience et comprenons votre inquiétude concernant ces prélèvements. Nous comprenons à quel point il est frustrant de constater des paiements inattendus et de manquer d’informations claires sur son abonnement. Nous regrettons également les difficultés que vous avez rencontrées pour accéder aux informations et contacter notre équipe d’assistance. Pour toute question concernant votre abonnement ou ces prélèvements, veuillez nous contacter à [email protected] afin que notre équipe puisse examiner votre situation.

Response from WiseyOct 11, 2026

Dear Paul, We’re very sorry for the frustration and disappointment caused by the continued charges and the lengthy delay in processing your refund. We understand how concerning it is to be billed after cancelling a subscription and to wait for two months for a refund that has already been acknowledged. We sincerely apologize for the inconvenience and understand your concerns regarding the communication and payment processing issues. If you need further assistance with your refund, please contact us at [email protected] so our team can review your case.

Response from WiseyOct 4, 2026

Dear Lindy, We’re very sorry for the frustration and concern caused by the unexpected charges and the difficulties you experienced. We understand how important it is for customers to have clear information about subscriptions, renewals, and the terms agreed to during checkout. We also regret that the refund process initially did not meet your expectations and required you to follow up repeatedly before receiving a full refund. Your feedback about transparency, checkout information, and communication is important to us, and we’ll share it with the relevant team. If you have any remaining concerns or questions, please contact us at [email protected], and we’ll be happy to assist.

Response from WiseySep 10, 2026

Dear Ram, We’re very sorry to hear about the frustration and disappointment caused by your refund experience. We understand how concerning it must have been to receive explanations about payment issues and then have to follow up repeatedly to get the matter resolved. We’re glad that the refund was ultimately processed, although we regret that it took additional effort and persistence on your part. Your feedback about communication, transparency, and the handling of refunds is important, and we take it seriously. If you have any further concerns, please contact us at [email protected], and our team will be happy to assist you.

Response from WiseyAug 26, 2026

Dear Karl, We’re very sorry to hear about your experience. We understand how concerning it must have been to see a charge after you had already submitted a cancellation request. We would appreciate the opportunity to review your account, cancellation details, and payment history to better understand what happened and address your concerns. Please contact us at [email protected] with your account information, and our team will be happy to investigate and assist you further. Thank you for bringing this matter to our attention.

Response from WiseyAug 14, 2026

Dear Peter, We’re very sorry to hear that your experience left you feeling this way. We understand how concerning it must have been to discover charges you did not expect and to feel that the payment history did not provide the clarity you were looking for. We regret that the billing information and subscription details did not meet your expectations. We would appreciate the opportunity to review your account and payment history in detail so we can better understand what happened and address your concerns. Please contact us at [email protected] with your account information, and our team will be happy to investigate and assist you further. Thank you for taking the time to share your feedback. It helps us continue improving both our service and the overall customer experience.

Response from WiseyAug 14, 2026

Good day, Chamaree, Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that our support team was able to respond quickly and take prompt action to help with your concern. It means a lot to know that you felt heard, understood, and genuinely supported throughout the experience. Providing kind and attentive support is very important to us, so your words are especially appreciated. Thank you as well for your recommendation. We hope Wisey continues to be a helpful experience for you, and we’re always here whenever you need us.

Response from WiseyAug 7, 2026

Dear Alex, We're very sorry to hear that Wisey did not meet your expectations and that your experience left you feeling disappointed. We regret that you found the content lacking in value and that the subscription and cancellation process felt unclear from your perspective. Your feedback is important to us, and we take concerns about transparency, user experience, and the quality of our content seriously. We are continuously working to improve both our platform and our customer experience based on feedback like yours. If you would like us to review your case further, please contact us at [email protected], and our team will be happy to assist you.