WiseyReviews of wisey.app

Response from WiseyFeb 26, 2024

Dear Kimberly Snow, Thank you for taking the time to provide feedback about your recent experience with our platform. We truly regret to know that you didn’t have the best experiences that we try to provide to our cherished customers. In a nutshell, Wisey is a personal coaching platform that offers guidance for mindfulness and cognitive growth. It provides a Personal Plan to help users eliminate procrastination, achieve more in less time, strengthen their willpower, and become their best selves. We want to emphasize that charges can only be incurred upon your agreement to the subscriptions and subsequent confirmation. If you did not intend to subscribe to the service or if you'd like to cancel your subscription, please reach out to our support team at [email protected], and they will assist you in resolving this matter promptly. Your satisfaction is important to us, and we want to make sure you have a positive experience with our app.

Response from WiseyFeb 22, 2024

Dear Gloria Herrera-Davis, We appreciate your feedback and we are glad to hear that we are able to provide you with the product that you enjoy using. We appreciate your kind words about our app and the book recommendation. We value your interest in our app and will work harder to make it better so you can recommend an app like the one that meets all your expectations. If you ever need further assistance or advice, don't hesitate to reach out at [email protected]. We're here to make your Wisey journey enjoyable and stress-free!

Response from WiseyFeb 27, 2024

Dear Chrinseur, Thank you for taking the time to provide feedback about your recent experience with our platform. We're sorry to hear this and we apologize for the inconvenience. We want our customers to have only the best experience possible, and we're sorry you weren't able to do so. However, we want to underscore our commitment to transparency with our customers, assuring you that there is no basis to associate us with any scam activity. Our development team continuously works on updating the app to offer an even better experience for our customers. If you have any questions or suggestions, or if there's anything else we can assist you with, please feel free to reach out at [email protected]. Our goal is to enhance your experience and ensure you receive the best possible service.

Response from WiseyFeb 20, 2024

Dear Liz, Thank you for taking the time to provide feedback about your recent experience with our platform! We're sorry to hear this and we apologize for the inconvenience. We want our customers to have only the best experience possible, and we're sorry you weren't able to do so. We are pleased that we found a resolution to address your inquiry and resolve the issue. Your feedback is valuable, and we would like to hear more about your experience. We are here to offer our assistance in resolving any remaining matters. If there's anything else we can do to enhance your experience and make it more positive, please feel free to let us know at [email protected]. We're glad to help you!

Response from WiseyFeb 21, 2024

Dear Audrey, Thank you for sharing the feedback! We`re so sorry to hear, that your opinion about our application is negative. We want to reassure you, as every customer who thinks so. Our application is designed as much user-friendly as possible, we`re always clear about our subscription plans and terms of use. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is clearly presented before the purchase is confirmed. We consider it crucial to thoroughly examine your situation and provide a resolution. In case we can change your experience with the app and the service please reach out to us at [email protected]. We would be more than happy to assist you!

Response from WiseyFeb 20, 2024

Dear Fabian, Thank you for expressing your concerns, and we apologize for any confusion or inconvenience you may have encountered with our subscription service. We genuinely regret your negative experience, and we want to extend our sincere apologies for any inconvenience you've faced. Providing excellent customer service is our top priority, and we appreciate you bringing this matter to our attention. Our development team continuously works on updating the app to offer an even better experience for our customers. If you have any questions or suggestions, or if there's anything else we can assist you with, please feel free to reach out at [email protected]. Our goal is to enhance your experience and ensure you receive the best possible service.

Response from WiseyFeb 15, 2024

Dear Lisa Hare, Thank you for taking the time to provide feedback about your recent experience with our platform. We're sorry to hear this and we apologize for the inconvenience. We want our customers to have only the best experience possible, and we're sorry you weren't able to do so. However, we want to underscore our commitment to transparency with our customers, assuring you that there is no basis to associate us with any scam activity. We are happy that we have found a way to fulfill the inquiry and fix the issue. Maybe, there is anything else that we can assist you with to improve your experience and make it positive for you, please let us know at [email protected]. Thanks once more! Wishing you all the best!