WiseyReviews of wisey.app

Response from WiseySep 29, 2024

Dear Don! Thank you for your insightful feedback! We're glad to hear that you appreciate the way Wisey breaks down scientific theory into accessible, easy-to-understand language. We understand that people with ADHD often benefit from this approach, and it's wonderful to know that it helps you prepare to learn more effectively. If you ever have further thoughts or need assistance, don’t hesitate to reach out at [email protected]. We’re here to support you on your journey!

Response from WiseySep 29, 2024

Dear Bonnie! We are sorry to hear you think this way but thank you for the feedback. We sincerely apologize for the frustration you've experienced with your cancellation. This is not the kind of service we aim to provide, and we are here to help resolve this issue promptly. Please reach out to us at [email protected], and we will ensure that your subscription is properly canceled and any incorrect charges are refunded. We understand how important it is to address this matter quickly, and we'll make sure it gets sorted out!

Response from WiseySep 29, 2024

Dear Dan! Thanks for letting us know about your experience. We’re sorry to hear that you feel this way and would like to address your concerns directly. Wisey takes feedback seriously and aims to provide valuable, research-backed guidance for personal growth. We also strive to maintain transparency in our services. It seems that the email address you provided is not showing up in our system. Could you please double-check the email address for accuracy? If you have another email address associated with your Wisey account, kindly provide that one, and we’ll be happy to assist you further.

Response from WiseySep 29, 2024

Dear Hyunjin! Thank you for reaching out. We want to sincerely apologize for the negative experience you had with our product. We believe we have made great strides in giving our customers the amazing support they deserve. Please, email to us at [email protected]. Once received, we will diligently look into this matter with the purpose of providing an accurate resolution. Cheers!

Response from WiseySep 28, 2024

Dear Joanne! Thank you for sharing your feedback! We appreciate your patience as you explore the course. The introduction is designed to provide an overview, and we assure you that the content will become more specific as you progress. We're confident you'll find the later modules more tailored and insightful. If you have any questions or need assistance, feel free to reach out at [email protected]. Cheers!

Response from WiseySep 28, 2024

Dear Valued Customer! Thank you for your feedback. We’re glad to hear that your cancellation process was quick and hassle-free. While we regret that our service wasn’t what you expected, we truly appreciate you giving us a try. If you have any other questions or feedback in the future, feel free to reach out at [email protected]. We’re always here to help!

Response from WiseySep 28, 2024

Dear Greg! Thank you for sharing your feedback! We sincerely apologize for the negative experience you've had with our subscription process. We take concerns like yours very seriously and want to clarify any misunderstandings. Our intention is to provide a clear and transparent service, including subscription details and cancellation policies. If the onboarding process felt manipulative or unclear, that’s something we need to improve. We understand the importance of transparency, especially for an audience seeking support and clarity. Please reach out to our support team at [email protected], and we will do our best to address your concerns regarding the subscription and refund process. Have a sunny day!

Response from WiseySep 27, 2024

Dear Baffrodil! Thank you for taking the time to share your feedback and concerns. We are truly sorry to hear that you felt our advertising approach was manipulative and deceptive. Our intent is never to take advantage of individuals with ADD/ADHD but rather to offer tools and resources that can support personal growth and mindfulness. We strive to be transparent about pricing, and we apologize if the daily listing caused any confusion. Your feedback is invaluable in helping us improve, and we hope we can regain your trust moving forward. If you have any other concerns or would like further assistance, please don’t hesitate to reach out at [email protected]. Take care!