wio.ioReviews of wio.io

No one to talk to regarding problems and no one responds via WhatsApp. If you need a reliable bank, better to look elsewhere. But when things work they do work, unless you have an issue and then it’s hopeless.

Wio gave a me the best souvenirs to remember , because of them my entire life went to different level , no money access to my personal neither business account , there was a cash deposit on 17 July on 7 November suddenly without any notice my bank was suspended, I can’t pay my bills business or personal. I have no money with me . Despite sharing the requested document they don’t respond or provide any updates Customer service keep sending me automated reply . Ready made I have been suffering to buy food no money

If your EID or trade license expires. Despite you uploading the updated ones they will still close your account.

You don’t have a physical office, so at the very least, provide a minimum-quality customer care team.

One of the best banks in UAE

WIO Investing Is Not Ready for Public Use – Serious Limitations That Put Customers at Risk Review: I have been an active trader for several years—day trading, swing trading, and long-term investing across multiple global platforms. I recently decided to try WIO’s new “WIO Investing” product, and the experience has been extremely concerning from both a risk-management and operational standpoint. After purchasing nearly $300,000 worth of shares through WIO, I attempted to sell the position during a time-sensitive market move. Only then did I discover—without any prior notice—that WIO limits customers to selling a maximum of 50,000 shares per transaction (and effectively per day). There was no warning before buying, no mention of this limitation during order placement, and no disclosure in the app that selling is restricted in this manner. Anyone with trading experience understands that liquidity and exit flexibility are non-negotiable in any investment platform. Allowing customers to buy large positions freely while restricting their ability to exit those positions is both illogical and potentially dangerous. I contacted WIO’s support immediately and escalated the matter to their investment team. Despite acknowledging the urgency of the issue, no one followed up for two weeks. When I contacted them again, a manager simply stated that this limitation was “company policy,” without offering any explanation for why the platform allows unlimited buying but severely restricted selling. This raises a critical question: What happens if a customer invests hundreds of thousands—or millions—and the stock drops sharply? Under WIO’s current restrictions, users would be unable to liquidate quickly, potentially incurring massive losses through no fault of their own other than relying on WIO’s platform. From my experience, WIO appears to be launching products too quickly without the necessary infrastructure, safeguards, customer support, or basic trading features that every other established brokerage provides (Interactive Brokers, Robinhood, Fidelity, etc.). No reputable brokerage limits your ability to sell your own positions in this way. WIO’s customer service has also been consistently slow, unresponsive, and difficult to escalate, which only compounds the risk of using their investment product. I previously recommended WIO to others, but after this experience, I cannot continue to do so. WIO Investing is not ready for public use and poses real financial risk due to poorly designed policies, a lack of transparency, and inadequate customer support. Until these issues are addressed, I strongly advise traders and investors to avoid using WIO Investing. The platform needs significant improvements before it can responsibly support users’ financial decisions.

Poor support. Spent 2 hours with no solution and couldn’t speak to a supervisor. Alhamdulillah it made me rethink how much money I keep with WIO.

We work with over 25 banking institutions all over the world. WIO stands out as one of the best. - investing programs - amazing customer support - multi currency account - AMAZING high interest on their save program - beautiful and easy app interface - invest programs includes crypto, UAE and US stocks, ETFs - Cash back incentives Things they can improve: 1) lower conversion rates from AED to USD, EURO, GBP 2) add crypto custody wallets with addresses, receive, and send function 3) add stable coins like USDC and RLUSD