wio.ioReviews of wio.io

best bank in gulf. never had any problems for last 2 years of usage. yes basic interest rate down from 5.5 to 4 but it still the best.

WIO BUSINESS Exactly same name of account. They are the worse in customer service. They have a personalize whatsapp account and yet no matter how many times you send to them follow up there is no response. Emails no response as well. Do not open your account from here, i do not recommend especially business accounts. Your business will suffer.

Wio doesnt deserve all the negative reviews, i think during this difficult time in the UAE, Wio has shown very much respect to the people and went way beyond their minimum efforts to make sure all their users have a good experience. Thank you Wio during this time for being there for your clients, I think its fair to mention that all your good things are also being noted.

Please I need help !! Over 12 wires has been disappeared in my wio account Nobody helps me and the money is gone !! The worse time of my life and experience with this bank , can someone please help me to get my funds back . I have tried everything without a response or help !!! Since August 2025 till now

One of the best banks in UAE

Poor support. Spent 2 hours with no solution and couldn’t speak to a supervisor. Alhamdulillah it made me rethink how much money I keep with WIO.

We work with over 25 banking institutions all over the world. WIO stands out as one of the best. - investing programs - amazing customer support - multi currency account - AMAZING high interest on their save program - beautiful and easy app interface - invest programs includes crypto, UAE and US stocks, ETFs - Cash back incentives Things they can improve: 1) lower conversion rates from AED to USD, EURO, GBP 2) add crypto custody wallets with addresses, receive, and send function 3) add stable coins like USDC and RLUSD

I am very surprised to see so many negative reviews and very sorry for those who have. For me, after a year of use almost, I have yet to need to contact Customer Support at all so I cannot testify to that. All I can say is that I use WIO for long-term investments and the range of portfolios that are accessible on their platform in the UAE is very interesting. The User Interface is well-designed and user-friendly, their fees are very competitive compared to other banks that offer similar services and their digital cards are very useful. Exchanging currencies, transferring funds from one account to another is super easy. So far for me it's been the best experience on a mobile banking app I've had in the UAE.