WinXDVDReviews of winxdvd.com

Your programs are amazing, and we wish you all the success and good luck, O Raba'a.

Rapid response just before Christmas - very helpful and quickly resolved my problem.

This company's customer service is great! You can reach out to them with a problem and they respond right away, Bar None!! Their solutions for solving problems gives the customer much needed confidence in their products. Great job

I wrote a mail in asking about a minor issue with conversion, and the team replied the same day, within a few hours! They gave me instructions in a simple and easy to understand way, and what they suggested worked the first time! Great customer service, and a great product as well!

Whenever a problem occurs with the program the Sales & Tech Support Team was helping within a few hours. Always competent, with good and clear explanations what to do to solve the problem and always very polite !!! A clear 5 star experience and this since 2021!

So I left a review stating I paid $60 for a program that doesn't even work (I was incorrect on the price it was $43 as it was on sale). Despite providing the info more than once Ricky Ma just kept asking for the same info I already provided twice. I left a negative review and they reached out offering a refund if I deleted the review. I did that and they said that I would get a refund within a few days. Well normally when paying with a paypal debit card that paid with your paypal balance I get at least an email stating details about said refund and when I would get it. I never did so I called and they have no confirmation on their end about it. So I send an email call it out and they follow up asking about alternative payment I declined to give it to them as the payment method is still active and so there is no need. A very wise choice as they likely would've just stolen from me given they then follow up claiming that I no longer qualify for a refund due to the amount of time that passed. So not only was I correct that they never even processed the refund they never intended to refund me which makes their inquiry about alternative payment method super skethcy. They also followed up claiming the data from the dvd was not intact and that's why it wouldn't copy which is false as it plays just find everywhere else and previous dvds I had ripped before my PC died still have the same cut and dry error leading this to be an issue with the program. They had this info prior so I don't really get why they felt making a claim about the data would hold any substance. Likely just an excuse. Update: see reply, they literally lied about the refund and confirmed in their reply. They never even processed. Besides their policy is irrelevant they offered a refund in exchange for me taking down the original review. So they 1. Lie about a pending refund, 2. Violate their own terms of agreement in an offer that benefits both of us, 3. believed I wouldn't air this out publicly. I am still leaving updated reviews over the internet so please keep an eye out because in those as I am able to attach screenshots they will be supplied.

The sotware is easy to use and works really well. I puchased the one-PC lifetime licence. It really is the leader in the field. The customer support I needed, (transfer the software to a new PC), was fist-class. A response within 24 hours each time, both friendly and professional. Highly recommended. Buy with confidence.

Good support and prompt response. Good software used for long time.