Gabriel
Their software is garbage
Their software is garbage, you'll get better results just using MakeMKV, and they do NOT stand by their "30-day money back guarantee" that they advertise on their site. I used it for one day, uninstalled it after I realized how useless it is, and requested a refund. They denied the refund, without providing any actual reasoning. Terrible customer service, with a product to match.
Response from WinXDVDOct 16, 2026
Hi Gabriel, It appears to be a misunderstanding regarding your refund request. We checked our records and could not find a refund request from you, so your refund request was not denied by our support team. If you are not satisfied with the output quality, we will honor our 30-day money-back guarantee. Please contact [email protected] with your order info and we will process the refund for you. Best Regards,

