TGIB
MacX MediaTrans, an unnecessary and unrelibale piece of software.
IN SHORT: The application failed to complete almost all simple and basic tasks attempted on an iPod Touch, 4th gen, iOS 6.1.6. The application provides unclear or incomplete information of what takes place or will take place while syncing a device. The application requires iTunes to be present in your computer. For all of the above, the application is redundant and needless. IN DETAIL: First of all, you NEED iTunes present in your machine to run this application, but no mention of this is clear and prominent in their product's description. None of these type of apps ever warn in their descriptions that they are fully dependant on iTunes to function, since that is a fact that will defeat the purpose of purchase for many users. If you are someone looking for a way to completely avoid using iTunes to sync your devices, this app will not offer that way. I imagine requiring iTunes is a requisite for survival for I guess Apple corporation must come down hard on the creation of any app that bypasses completely the use of iTunes (for diverse legal reasons within Apple and its dealings with the rights owners of the media it sells). We all know that popular saying, "Hell hath no fury like a corporation scorned", so it is understandable. However, it should me mentioned prominently on the app's requirements. Having said all that, MediaTrans is bad all on its own. Here's my experience with it: TESTING DEVICE: iPod Touch, 4th generation. iOS 6.1.6 iMac running OSX 10.11.3 "El Capitan". TESTED APP VERSION: Version 6.3 "Giveaway version". Downloaded on November 12, 2018, from the MacXdvd website, that claims to be the official website. A free serial is provided with this version. THE TESTS: The "Giveaway" version has some feature-limitations, so all actions tested here are actions that are possible to perform with that version, you can check the version comparison table at their official website. - Creating a new folder in Photos. - Creating a new playlist in Music. - Creating a ringtone from an MP3 file using MediaTrans tools. - Manually dragging and dropping files to MediaTrans main window (image, video and audio). - Adding images to albums in Photos (JPG); and audio to playlists in Music (MP3 and M4R), using MediaTrans "Add+" button. THE APP'S SHORTCOMINGS AND FAILURES: - Navigation Inside the app's interface most major areas are easy to find and navigate, however, selecting Music and then clicking on the listed playlists of my device showed none of their contents. During the process of syncing MediaTrans created all by itself THREE different empty "Genius" playlists. - Creating and managing playlists The app failed to create a new playlist in the Music library and a new folder in Photos. It also failed at renaming an already existing playlist in Music. - Transfer data speed Although the website claims that the app transfers 100 photos in 8 seconds, in reality took a very long time to do anything, even the smalles chores. The app took more than two minutes trying to add a single picture. And failed. The app took several minutes trying to add two music files (one MP3 and one M4R). It failed in both cases. - Copying data (turning the device into an USB drive). MediaTrans never gives any clear information of what is being done while it works. While the app synchornizes you are only told the name of the item being copied at the moment, in small grey letters under a spinning icon. Progress was in no other way signaled. More worrying than that is the fact that it never provides any indication to what the app WILL do to the content of the connected device. I tried copying 2 ringtones, one MP3 and one in M4R. It failed both times. Dragging and dropping M4R files resulted in nothing. The items are not copied nor listed in the app's window and MediaTrans offers no explanation of what happened or why. When dragged into the main window the app worked briefly and then stopped. No files where successfully added using drag-and-drop. Ever. The app failed at importing a single JPG to be used as the device's wallpaper. The single file ever synchronized successfully was a ringtone that MediaTrans created from an MP3 file that I manage to Add using the "Ad file+" button from within. The MP3 file was not sychronized, though, only the created ringtone. Don't ask why, I have no clue. You noticed how I never use the word "Copy" here, but "Synchronize", well that is because you cannot just simply copy a file into your device using MediaTrans, regardless of what you do or the amount of files you want to dump into your "new USB drive", as the company claims it can basically turn your device into. Similar applications, copy files to the device without synchronizing it. This app has only one huge button after you are done adding manually your files, and that is "Synchronize", which of course means all the new data will supersede the old data if it is being copied from a computer that does not share the same iTunes. So it is useless if you just want to add a few files from a different machine quickly. All the contents of the tested iPod's music library were deleted thusly. Weirdly enough, the app sinchronized ONLY the Music library, for somewhat reason. Apps and Books were left untouched. I want to remind you now that only ONE file was ever copied successfully. So I ended up with an iPod's empty library in exchange for a single 40 second ringtone. - A computer resources hog. The final insult. After running these few and simple tests, while a single photo in JPG format was being synchronized, my computer warned me that all the virtual memory of my machine had been drained, MediaTrans was paused automatically by the OS and I was offered to Force Quit some of the applications running to aliviate the problem. Only MediaTrans was running at the moment, and it managed, all by itself, to consume all the memory available from my iMac. FINAL THOUGHTS There is zero reasons to have another layer on top of your iTunes if this app will do everything your iTunes does, and ONLY what your iTunes already can do. With the subtracted benefit that with iTunes, regardless of any hate you may rightfully feel for it, you already know exactly what it will do to your device so you won't be taken by surprise with the effects. There's one point I must mention where the app worked. Not fully as intended by me but as inteded by the manufacturer, the app managed to create a ringtone from an MP3 file using its internal tools to do so. The only file it successfully synchronized in all this lamentable display. ANSWER: Your answer is no justification at all and changes very little of what I say in my review. I just went thoroughly over your website (2018-11-24) and there is NO mention of the minimum requirements for your software. Nothing but endless listings of the software's purported abilities but with zero clarity of what is needed to be able to use it. The closest your website comes to giving any sort of information of what hardware and/or software is needed to use your application, is a list of iPhone models on a page that is unrelated to buying the app or giving an overview of it, where it is explained how to synchronize a computer with those iPhone models without the use of iTunes, which is lacking and incorrect in two major ways: 1) The app is supposed to work with iPads as well, but no mention of the supported models for iPads is made on that nonchalant list, therefor this listing cannot be taken as comprehensive and/or as a fair warning, and 2) The app cannot function without iTunes. It demanded from me that iTunes be present and updated to function when I launched it. And this is iOS independent because it is working on my computer's MacOS with yet a device to be connected. So my iPod using iOS 6 instead of 7+ has nothing to do with this claim being woefully misleading. The site is plagued with confusing reading (pay close attention to the iPhone models listed in the titles of these links below, taken from the official site): Part 1: Best Tool to Sync Music Between Computer and iPhone (XS/XS Max/XR) Part 2: How to Sync Music from Computer to iPhone XS/XS Max/XR/8/7/6S/6 (Plus) Without iTunes Part 3: How to Transfer Music from iPhone (XS/XS Max/XR/8) to Computer Without iTunes According to this example it seems that the finicky capabilities of the application are VERY system AND device dependent, for the lists seem to change from case to case (as shown above), suggesting that the need of a concise and clear table of system requirements is indispensable to make an informed decision on wheter to buy or not your software. Instead of getting that, the site bombards the user with selling spiel while fully ignoring any substantial information of when the app would not be able to be used correctly. After all this, failure of usage is clearly not the costumer's fault, and not all shortcomings of your product can just be attributed to the iOS of my device, as your answer tries to iimply so simplistically.
Response from WinXDVDNov 13, 2018
Hello TGIB, Thanks for using our program and posting such a sincere feedback. We are sorry that this program support ios 7 and above versions. There may be many problems with lower ios versions. Please contact our support team([email protected]) for technical support if you encounter any problem with our program and one day reply was guaranteed. And we will consonantly improve our program to meet customers' needs. Best regards,

