Wine EnthusiastReviews of wineenthusiast.com

There’s been no delivery as of yet. The wine cooler has been in a warehouse 45 minutes from my property since 12 days ago. As of today I do not have certainty about delivery date. Nobody knows

Tried to call customer service. They don't answer. You go into a 45-minute hold and when you press one for a chat it doesn't work and when you press two for a call back that does not work. Every time you call them they say they're experiencing a high volume. To me. That means that's their new norm and they just don't know how to handle things. They obviously do not know how to handle their customer service.

Easy to order, product delivered on time, and I feel like the price point was great for what we ordered. We bought the dual zone wine fridge and it works as advertised. After shopping around, this model seemed like the most bang for the buck and we were not disappointed.

Customer service after initial order was out of stock. The new order was personalized and was completed and shipped in no time at all! Very impressive

I bought several items and I am in love with the crossbody bags. I bought every color just in case and ended up gifting all but one. I had to keep one for myself. Definitely will be my go to gift for girlfriends as long as they are available. Thank you

The white glove delivery dropped the glass for the top and broke it. When I first reported the damage to Wine Enthusiast they told me that they could not replace the glass but would reimburse me if I could buy one. This particular piece of tempered glass is 2 ft by 6 feet. It was only after telling them they could pick up the one furniture that they authorized a total replacement. What kind of customer experience is this?

Bought this as a gift for a friend and they loved it! Very high-end and perfect for bringing wine over to a friends house!

These Vienna wine glasses are well priced. We ordered two different styles. They arrived quickly, & they were carefully & attractively packaged. We’re very pleased.