Jo Ann M.
No response from company.
I Kidd you not I have been sending emails all day wanting shipping information on product I ordered. No response. Reviews do not look good. I think the next step is going to be a chargeback on my credit card.
For any problem about your order, please feel free to contact us with your order number at [email protected]. We believe that your problem could be resolved soon.
wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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670 approved reviews, newest moderated first
Jo Ann M.
I Kidd you not I have been sending emails all day wanting shipping information on product I ordered. No response. Reviews do not look good. I think the next step is going to be a chargeback on my credit card.
Stepa
got a wig, horrible fake looking, wanted to return immediately, but nobody answers at service center. never buy with them, it is just a loss.
Marcia S.
Paid $154 for a wig and never received it. Can't get anyone in customer service to help me. I, too, should have read the reviews before I purchased.
Michelle W.
Awful Chinese company! I received my wig today and it looks like dog hair! I have gone back and forth via email with this company and all they say is “you love wig..wig really good” : / Do yourself a favor...buy AMERICAN through Wigs.com (I got the “Miranda” and it’s awesome! It’s bad enough going through chemo only to have to deal with an awful wig company. Thank heavens Paypal is stepping in to help.
Jo O.
SHOULD HAVE READ THE REVIEWS before I made a purchase. Tried to cancel within 5 minutes of ordering and contacted my bank to dispute the charge once I read all the bad experiences that people have had. Am anxious to see what their feedback is as I certainly should be able to cancel as I tried to immediately. I am sure I will get a bunch of hogwash based on the reviews of their lack of customer service. Sounds like this company is just out to take advantage of consumers. I doubt they even care that people are giving them such horrible reviews. I wish there was a website that would let you know what companies our X-US versus American as I have no intention of supporting X-US companies.
tracey C.
Only gave one star cause I had to. Wig delivered yesterday what the biggest waste of money. I have had alopecia for over 30 years and decided to try a wig for first time. It looks nothing like the picture wish I had read the reviews first could of brought one the same off ebay for £20,paid £180. Please dont buy from wigsbuy you will be disappointed.
Consumer
NEVER have I wasted such money, BUT I lost my son and was sick an balding...Purchased 3 junky wigs, sent back to exchange with no response...Lost $169.00 and Im on Medicare... TRAUMA
Amparo P.
No compreis, son unos ladrones te cuesta 58 euros, te para la aduana y pagas 31 de impuestos y recibes lo que venden en un bazar chino es mas bonito, una porquería da no compreis nada por favor