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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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670 approved reviews, newest moderated first
Victoria J.
Would give 0 stars if possible. I ordered my wig in early August after an absolutely traumatic and disastrous hairdresser experience. It is now October and I have heard nothing and received nothing. Thanks for scamming me whilst I was vulnerable 🥺
Ganice K.
If I could give them no stars I would after two weeks I didn't receive my wig. Customer service replied instantly but try to get me to wait I was told they have a processing time of 10 to 15 days before the item can be shipped. I'll let you know if I get my refund that I was told that I was to receive in 5 to 10 business days. When you look at the reviews check where the reviews are coming from items to the United States take a lot longer so if you want a wig in December I suggest you order it in July.
Leola S.
Please I would never buy a wig from wigsbuy im still waiting for my wigb3 months now. Im requesting a refund inno longet need this purchase.
VChris
I bought 2 wigs from Wigsby this summer and had the exact same experience - not only with this criminal excuse for a store, but PAYPAL.. who refused to refund me until the store had my product returned.. but just like other buyers who commented here.. the returned wigs got as far as China and ..... NO REFUND. And PAYPAL sees this all the time. So I cancelled my paythievingpal account also. AS LONG AS PAYPAL LENDS THESE CROOKS THEIR SERVICE PLATFORM, MANY MANY MORE PEOPLE WILL BE SCAMMED. I'm out only $82.. I can only imagine what Wigsby and paypal are raking in ... I suggest disassociating with BOTH of these crooked companies. VJCB
Leyda C.
This was an interesting experience, I felt that the wait seemed really long but what had me worried was the (Solving) that was on the tracking for a week or so. I super appreciated the fact that when I contacted them about the issue they got back to me quickly and professionally. When I finally got the shoes the box was in bad shape but the shoes where perfect. Over I was happy with my experience. I will definitely try it again.
Martha
I recieved my wig in 3 weeks. Wasn't what I expected but even better. Love my wig! it's so soft manageable and comfortable. I expect to order more from wigsbuy.com
qiang G.
The wigs I had bought elsewhere were so ugly that I came across something on this website by chance. It was amazing. The styles were so good and the quality was so good that it was very convenient for people like me who needed wigs.
Michele R.
DO NOT BUY ANYTHING FROM WIGSBUY. Wigs arrived wrong color, wrong style. Wigsbuy tried to offer discount, then offered $20 credit and me keep their garbage wigs. They keep asking me to take picture of wigs in daylight then they will check and confirm the problem to help me deal with issues! My ISSUE is that I purchased wigs from China which are total crap and they will not refund. I wished I had seen these comments first - shame on me. WIGSBUY IS BAD NEWS!