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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sheri W.
The color was perfect
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Dear Mia, Fantastic news! We're thrilled to hear that the color of your recent purchase of Mia was perfect. Our goal is always to provide products that meet and exceed your expectations. We appreciate your positive review and look forward to serving you again. Thank you for choosing us!
Mconnaway
I have been buying wigs from Wigs.com for many years. I have sent only one back and had no trouble doing that. Every one of them has been as described. The one I sent back was a bad choice on my part (the style - nothing wrong with the wig). The colors are spot on. My head is small and a lot of hair does not look good on me. I have chosen the regular size and medium hair density. Even people who know that I wear a wig have trouble believing that I have on a wig.
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Thank you so much for being a loyal customer over the years and for sharing your positive experiences with us! We're thrilled to hear that the wigs you've received have consistently matched their descriptions and that the colors have been spot on. It's great to know that our return process was hassle-free for you, and we completely understand that choosing the right style can be a personal preference. We're here to assist you in finding the perfect match for your preferences. Your feedback about the believability of our wigs is incredibly gratifying. Creating natural and comfortable experiences for our customers is a top priority.
Tamberlyn T.
It was very easy to navigate around the website and was able to get info from the people online. The topper was really nice, though I likely would have cut it a bit to blend to my hair. The only issue I had was on my end. Evidently, I have a huge head. It didn't fit and I returned it. I will look again at the larger ones (didn't realize you had big head wigs lol) when I return from a trip.
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Dear Tamberlyn, Thank you for sharing your experience with us! We're pleased to hear that navigating our website was easy for you and that you found the information you needed from our online team. It's great that you liked the wig, even though adjustments were required. We appreciate your honesty about the fit issue. Rest assured, we understand that everyone has unique needs, and we're here to help. We do indeed offer a variety of sizes, including options for those who prefer a larger fit. One of our experts will be in contact to assist you with finding the right size, style, and color! Sincerely, The Wig Experts
Candace M.
I appreciate the selection as I am newly bald after chemo while fighting cancer. I have learned I have quite a petite head so it’s taken a few tries to find ones that fit. Customer service is amazing and wife are great quality. I will continue to shop here over the next few years while I work on getting my hair to grow back.
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Dear Candace, First and foremost, our thoughts and support are with you during your journey. We sincerely appreciate your kind words and are honored to be a part of your path toward recovery. It's heartening to know that our selection has been helpful during this time, and we're pleased that our customer service has made your experience positive. We understand the importance of finding the right fit, especially during such a personal journey, and we're here to assist every step of the way. One of our experts will be in touch to help you. Your resilience is truly inspiring. As you work towards regaining your hair, we'll provide the support and quality products you deserve. Warm regards, The Wig Experts
GLORIA D.
Could not quite figure out which was the front and which was the back. Besides that it’s great!
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Hi Gloria, One of our experts will be in touch to assist you with figuring out which direction the Top It Off With Fringe is worn. We are happy to hear you love the piece and color!
Klant V.
The wig is absolutely gorgeous The curls look amazing And it took only 5 days from the US to the Netherlands I’m overwhelmed… thank you 🙏
Response from Wigs.com – The Wig Experts™Jan 16, 2024
We're overjoyed to hear that you are delighted with your new wig! It's fantastic to know that the curls exceeded your expectations and the delivery was swift, reaching you in the Netherlands in just five days. Your satisfaction means the world to us, and we're grateful for the opportunity to have played a part in making you feel overwhelmed with joy.
Karen
First of all, I found the exact style wig I was looking for in the exact color I wanted. Ordering was simple, & the wig arrived in just a few days. It was little pricier than I'd planned, but it was perfect for me. I had my hair dresser trim it up a bit, thin it out a bit & now it's perfect. I love it.
Response from Wigs.com – The Wig Experts™Jan 16, 2024
We're thrilled you found the exact style and color you sought! Your satisfaction is our priority, and we're delighted that the ordering process was simple and that your wig arrived promptly. We understand that the price may have been a bit more than anticipated, but we're thrilled that it turned out to be perfect for you after your hairdresser's touch. Customizing it to your liking matters most, and we're pleased to have provided you with a wig you love.
Terri S.
I called to ask for suggestion on color choice based on a different wig that I have. Your representative nailed it! My Raquel wig was delivered in about 3 days and I put it on straight hot out of the box and was thrilled!
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Hi Terri, Thank you so much for sharing your positive experience with us! We're delighted to hear that our representative, Jade, was able to assist you in choosing the perfect color based on your previous wig. It's fantastic that your Raquel wig arrived promptly, and you were thrilled with it right out of the box. Your satisfaction is our priority, and it's rewarding to know we met your expectations. Best regards, The Wig Experts
