Kathy E.
Quality and color.
Quality and color.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kathy E.
Quality and color.
customer
The hair is not as full as previous purchases.
Response from Wigs.com – The Wig Experts™Oct 22, 2026
customer, Thank you for sharing your feedback. We're sorry to hear that the hair density did not meet your expectations compared to your previous purchases. While slight variations can occur between wigs, we understand how disappointing it can be when a familiar style feels different. We appreciate your feedback and will share your concerns with our team.
Karen St J.
I couldn’t just take the wig out of the box and put it on my head. Bangs were so long I couldn’t see out of them and the length is long but on the girl on the video it was perfect so now I had to take it to. A beautician and she’s trying to help me with it.
Response from Wigs.com – The Wig Experts™Oct 21, 2026
Karen, We’re sorry to hear that the wig did not meet your expectations right out of the box. We understand how disappointing it can be when the fit and length differ from what you anticipated based on the video. Some wigs may require personal styling or trimming to achieve the desired look. We appreciate your feedback and hope your stylist is able to help you achieve a look you love. Thank you for sharing your experience with us!
Susan B.
This takes some time when first exploring. Each brand is a little different - sizes and color configuration. Companies should recognize this and make the process as simple and accommodating as possible.
Response from Wigs.com – The Wig Experts™Oct 10, 2026
Susan, We appreciate your detailed feedback regarding the time it takes to navigate different sizing standards and color options. We recognize how frustrating it can be to adapt to varying product specifications, and we will share your thoughts with our team to help improve simplicity.
Floyd L.
The salsa wigs was ok but not like my last ones I have bought. The 2nd one was not what I saw on the picture and the colors were not good.
Response from Wigs.com – The Wig Experts™Sep 21, 2026
Floyd, We are sorry to hear that the wigs did not meet your expectations, especially compared with your previous purchases. We understand how disappointing it can be when the style or color does not look as expected. We appreciate your feedback and will be sure to pass it along to our team.
Alson
Ordered two wiglets, one delivered, second out of stock. Requested the second be shipped when available. HOWEVER, they cancelled the second wiglet and refunded to my credit card and did not notify me what they had done.
Response from Wigs.com – The Wig Experts™Sep 8, 2026
Alson, We appreciate you bringing this to our attention. We understand your frustration regarding the second wiglet being canceled and refunded without notification. We are reviewing our internal processes to prevent this from happening again.
JoAnn A.
I love my two wigs the color was perfect. The third one I was disappointed The color Way too dark and unevenly cut.Im very sorry about the last review! I had someone help me with the third wig I had it on wrong and I got several opinions on the color The color does look pretty I am use to lighter but the carmel in the wig is great Please forgive me about the review! Thank you for your work with the wigs. God Bless
Response from Wigs.com – The Wig Experts™Sep 2, 2026
JoAnn, We appreciate your feedback. We're glad you loved two of your wigs, and we are truly sorry the third one did not meet your expectations regarding color and cut. We are looking into this.
Julie M.
1. I love this wig. I get many compliments when I wear it. One friend wants the same wig but it doesn’t appear to come in large nor the same color. 2. The shipping time was delayed by the shipping company and it took 15 days to arrive. Very disappointing.
Response from Wigs.com – The Wig Experts™Aug 26, 2026
Julie, We are delighted to hear you love the wig and receive so many compliments! We understand your friend's disappointment regarding sizing and color availability. We also recognize your frustration with the delayed shipping. We are always working to improve our delivery times and product offerings.