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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Gaye M.
Always a great experience with Wig.Com. Fast delivery! Thank you
Response from Wigs.com – The Wig Experts™Jan 19, 2024
Thank you for your kind words! We're delighted you've consistently had great experiences with Wig.com, and we appreciate your feedback about our fast delivery. Ensuring a seamless and swift delivery process is our priority, and we're thrilled that it has contributed to your positive experiences.
Martha F.
Looked like crap on me. Too much hair.
Response from Wigs.com – The Wig Experts™Jan 19, 2024
Hi Martha, We are sorry to hear Voltage wasn't a good match for you. We refunded you for the return of that item. One of our experts will be in touch to assist you with sizing and finding the right style and color to match you best! Thank you for your feedback, and we look forward to chatting with you. Sincerely, The Wig Experts
Deborah G.
Everyone is so helpful when I call.
Response from Wigs.com – The Wig Experts™Jan 19, 2024
Dear Deborah, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team has been helpful whenever you call. Providing excellent customer service is our top priority, and we're delighted to know that our team's assistance has made a positive impact. Best regards, The Wig Experts
Marcia T.
Wig: Scorpio Choc Frost. The price was right, with the 30% discount promotion. I have other wigs of this color & love it. I’ll take the wig to my hairstylist to thin and trim the bangs.
Response from Wigs.com – The Wig Experts™Jan 18, 2024
Hi Marcia we are thrilled to hear you loved the Scorpio in Chocolate frost as much as we do! Thank you for the great feedback!
Y. L.
Good quality, fast delivery
Response from Wigs.com – The Wig Experts™Jan 18, 2024
We are so happy to hear you loved your purchase and that you received it in a timely manner! Thank you for the wonderful review.
KELLY S.
Won't get back with me to do a return at point of sale.
Response from Wigs.com – The Wig Experts™Jan 17, 2024
Hi Kelly, We apologize for not hearing back from you. We handle every call and email with urgency. One of our representatives will call you today to assist! Sincerely, The Wig Experts
Sharon M.
I love wigs.com. Great selections, reasonable prices and fast service.
Response from Wigs.com – The Wig Experts™Jan 17, 2024
Hi Sharon, Thank you so much for your positive feedback! We're thrilled you love wigs.com and appreciate our great selections, reasonable prices, and fast service. Customer satisfaction is our top priority, and knowing we're meeting your expectations is always rewarding. Thank you for choosing us, and we look forward to serving you with excellence in the future. Best regards, The Wig Experts
Jessie
Always great products and exceptional customer service. I needed a special "cranial prosthesis invoice" in order to get reimbursement from my insurance and thought it was going to be such a hassle but they knew exactly what I needed and turned it around so quickly. Thank you! I will continue to buy my wigs from you because of how great you treat your customers!
Response from Wigs.com – The Wig Experts™Jan 16, 2024
Dear Jessie, Thank you so much for your kind words! We're delighted you've consistently had great experiences with our products and customer service. We understand the importance of a smooth reimbursement process with insurance, and we're thrilled that our team was able to provide the necessary "cranial prosthesis invoice" promptly and efficiently. Your satisfaction is our priority, and we appreciate your trust in us. Warm regards, The Wig Experts
