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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Diane
I received my wig very quickly. The quality is perfect!
Response from Wigs.com – The Wig Experts™Jan 23, 2024
Thank you for sharing your positive experience with us! We're thrilled you received your wig quickly and that the quality exceeded your expectations. Our priority is ensuring a seamless and efficient delivery process coupled with top-notch quality. We appreciate your trust in us and look forward to serving you with excellence in the future.
Kimi S.
This is my first time buying from Wigs.com. It was easy to find what I wanted, and the wig is well made. It has a lace front, mono middle cap and is hand sewn. It looks so real. I will definitely buy again.
Response from Wigs.com – The Wig Experts™Jan 23, 2024
Dear Kimi, Welcome to Wigs.com! We're thrilled to hear about your positive first-time experience. It's fantastic that you found it easy to locate what you were looking for, and we're delighted that the wig met your expectations in terms of quality and craftsmanship with its lace front, mono middle cap, and hand-sewn details. Thank you for choosing us, and we can't wait to assist you with your future wig needs! Best regards, The Wig Experts
Viv C.
One wig was perfect! The other was thin, the hair was very thin. However, since I love this style of a wig, I will try to build it up with a few wig additives to make it appear fuller.
Response from Wigs.com – The Wig Experts™Jan 22, 2024
Thank you for sharing your experience with us. We appreciate your honest feedback and apologize for any inconvenience with the thinness of one of the wigs. We're delighted to hear that one wig was perfect for you. If you need any assistance or guidance in enhancing the volume of the other wig, our consultants are here to help. Feel free to reach out for suggestions or recommendations on wig additives. Your satisfaction is important to us, and we appreciate your understanding. Best regards, The Wig Experts
Tamara B.
The delivery is fast. Usually within one week or less. Great qua?it and colors!
Response from Wigs.com – The Wig Experts™Jan 22, 2024
Thank you for taking the time to share your positive experience! We're thrilled to hear that you've been pleased with our delivery speed – ensuring you get your orders quickly is a priority for us. It's also fantastic to know that you've found our products to be of excellent quality and that the color options have met your expectations.
Penny J.
I've suffered hair thinning and loss due to shingles, it really affected my self esteem, so for about 2 years I had pondered if wigs would be the right fit. Not wanting to look like I was wearing a wig, I would take so much into consideration, and cost. I finally took the plunge to splurge a little, and I've never been happier. I will be looking to purchase another in the future.
Response from Wigs.com – The Wig Experts™Jan 22, 2024
Dear Penny, Thank you for sharing your journey with us. We understand that hair loss can significantly impact self-esteem, and we appreciate you choosing us to be part of your solution. Taking that step to invest in a wig can be a meaningful decision, and we're thrilled to hear that you've found happiness in your choice. Your satisfaction is our greatest reward, and we're honored to have made you feel more confident. We'll be here to assist you whenever you're ready for another purchase. Warm regards, The Wig Experts
Bonnie K.
False advertising product not as shown
Response from Wigs.com – The Wig Experts™Jan 22, 2024
Hi Bonnie, We sincerely apologize that the Curve Appeal was not as shown. We want to look into this further and try to make this right, so one of our representatives will be in contact with you. We appreciate your feedback and look forward to speaking with you. Warm regards, The Wig Experts
SHERRILYN G.
The wig was to have shades of brown and gray. It was black and gray no brown at all. Gave it away.
Response from Wigs.com – The Wig Experts™Jan 22, 2024
Hi Sherrilyn, Thank you for your feedback regarding the color you received for Spring Hi. We apologize that it was not as described or pictured. We understand you have ordered this color before, so we are curious if it differs from your previous order. We wish you hadn't given it away so you could have returned it and been refunded, but we love your giving heart for doing that. Thank you for allowing us the opportunity to serve you. Sincerely, The Wig Experts
JW
Being on chemo first time in life, not sure what’s going to happen. Doctor says this treatment will not cause hair loss but my hair is coming out as I brush my hair. So with this being said, I order a wig to be prepared. Then I received notice that it was backorder to the middle of February. Ok, now I was worried so I called and a super nice lady I spoke to apologized and researched. At the time, was not sure if she did anything but shortly after I got off the call with her I receive email that my order was shipping. So not sure what she did but I think it was magic. Thank you so much!!
Response from Wigs.com – The Wig Experts™Jan 22, 2024
Thank you for sharing your experience with us, and most importantly, we want to express our support and best wishes to you during this challenging time. We understand the importance of timely support, especially when facing unexpected challenges like hair loss during chemotherapy. We're relieved that our team member Jade could assist you promptly, and we're grateful for your understanding and patience. Our thoughts are with you, and we're here to assist in any way we can. Wishing you strength and a smooth journey through your treatment. Warm regards, The Wig Experts
