Michael O.
Overall very dissatisfied
Overall I have not had a single good experience with any Whistle products. 1) I placed an order for the Whistle 3 as they had a sale on it. I bought 2 at the same time but i got a notification that they would be arriving on different days (almost 4 days apart). I emailed customer service, they were slow to respond and said there was nothing they could do because I ordered it over the weekend. They did arrive at the same time, but later than expected. 2) One of the 'straps' came in didn't work. 3) I ordered two of the collars, the way the website reads is 'twist and go collars', then goes on to say for the whistle go.... Somewhat misleading, but I bought them for my Whistle 3, ordered expedite shipping and they still arrived late AND they don't fit the Whistle 3.... So not I have 2 collars that are worthless, one whistle 3 that doesn't have a functioning strap to put it on, and a years subscription to a service that I haven't been able to use yet. OH and they app told me the area I set for my dog's 'safe spot' is to small... so the app think's my property is to small and maybe I should buy all the houses around me. Overall very dissatisfied so far.