WhistleReviews of whistle.com

We tried our first whistle gps device several years ago and it worked perfectly. Now, several years later, we got two new puppies and “thought” we were purchasing two “Go Explore” gps whistle devices like the first one we bought - but the two new ones are not consistently tracking operating as we had hoped. Customer service has tried to help us “fix” the ongoing issue, but oftentimes, our pups have run away with no notification from the two newest whistles around their necks whereas, the original unit purchased years ago continues to work pretty well. We are told only having one cell tower in the area, and possible issues with our WIFI, are at fault but we cannot solve the issue. Recently, my husband walked both pups on leashes outside the safe zone -both with the newer whistle models -while I was out of town. We both only got a notification that one pup was out of the safe area even though they were walking side by side. He walked them again the next day, again, we were notified one dog -not two-had left the safe zone. This time the notification was for the other dog. Yesterday, I was working in my studio with all three pets with whistle devices right there with me -some inside the studio and some outside in a fenced area. But, I suddenly got a notification that a pet was 700 ft from home. I panicked, ran outside looking for the pet but the whistle gps couldn’t locate her (same wifi as the house) - so I returned to the studio only to find the pet was sitting right there-sleeping. Today, our female pup got away and ran far from home. I clicked “find your pet” but got nothing-the gps kept buffering and told me nothing of her whereabouts. I jumped in the car and chased after her, but still no notification from Whistle that she had left the safe zone. I finally found her about a half mile from him. After she was safely back home, I got a notification from whistle saying it couldn’t locate her and to try back later. A few hours later it said she was home. The company has a 30 day window to get your money back so if you do go for the whistle Go Explore unit, be sure the units are working for you, consistently, within the 30 day refund period.

We have gone thru thee with one dog and one with our new dog. All it does is search without giving location. We have found our pet got them back home ten fifteen mins and the whistle timed out saying it could not lock on gps. Not happy to say the least. Money spent on a secure fence, way to go. From the beginning

We've had this Device for many years... Unfortunately due to a storm we were unable to charge the device 1 day and my dog's Wellness chart and behaviors have been horrible ever since.

I like the drinking stat the best bi always worry about kidney problems and drinking excess is a sign.

Tracking is not very accurate, and since we have a Husky who loves to roam, that’s why we got it.

Whistle doesn't notify me when my dog is out od the prescribed area!

I really love the Whistle product for multiple reasons. The most important reason is that I feel reassured that if my dog were to become scared or react to a strong prey drive instinct and run off, Whistle partnered with recall would help me locate my dog more quickly and return them back into a safe and controlled environment. I also like to know that they are getting the correct amount of activity during the day/week to keep them healthy and enriched. Lastly, the itching and licking notifications on the weekly wellness report provide important feedback that could indicate a sensitivity to a new treat or food ingredient or direct me to check for the dreaded flea. Three stars (instead of five) is based on my experience with one of my dogs actually Whistle unit. One of the toggles broke and consequently would not stay on the collar attachment. When I reached out to Whistle about it, the customer service was AMAZING! Efficient, communicative and incredibly fast getting me another tracker within 48 hours, all they asked for was a picture of the broken device. Unfortunately, this happened again with the replacement device and I was unable to locate it. (when I noticed it was missing it had run out of battery) Nothing on the collar attachment indicated damage and not being able to provide a picture of the broken or defective product, I did not bother calling customer service. I would have felt like a jerk. Ironically, this occurred with my 12 year old, 25lb. dog that is not crazy or rambunctious, while my two year old 95lb., crazy, deer chasing, rambunctious dog has not had an issue thus far. This truly is an amazing product. Gives owners reassurance and knowledge to keep their pups safe and healthy. I would recommend it to all dog owners.

While tracking the dog via GPS the update rate is too slow. By the time I receive a GPS fix the dog has already run a substantial distance. The device is not able to track in Realtime. However you at least have an idea where to look for your dog. So it's definitely helpful but I wish the update rate on the app would be improved.