WhistleReviews of whistle.com

I LOVE HOW IT FOLLOWS MY PUP AND KEEPS ME NOTIFIED OF HER WHEREABOUTS AND HER ACTIVITY THROUGHOUT THE DAY. I FEEL A SENSE OF RELIEF KNOWING THAT SHE IS SAFE.

I've used the whistle 3 in the past and just upgraded to the explore go.....in dense areas doesn't always get a goid signal, but in the clear it works well. I tried the Fi collar which didn't work, so returned to Whistle go explore.....so far very happy with the service. I only wished it would be faster on notification when the safe zone is breached. Recommend this product to everyone with an escape artist pet.

This rating is for the online shop, not the Whistle device. I like the device. I hate the shop. In trying to buy accessories I can’t see any documentation or product specifications or alternative images or dimensions. Tell me what I’m buying. Give me more information than you think I need.

I wish I could give a higher review of Whistle’s product! I love this product but have had problems with the last two trackers that I’ve purchased (other products before these last two were excellent!). I have been a long time customer-even when the company was TAGG. Unfortunately this last go-round was not a pleasant experience with the tech support team. Before, when I needed help, I had exceptional service but now I believe the tech-support has been outsourced. Typically I receive very good technical support with other products from personnel that are obviously from overseas. But each time I’ve had to speak to a technician (about half a dozen times) they were of no help. I do understand that when a company grows they end up having to outsource but, unfortunately, often times you lose a sense of personal touch and somebody who really cares about helping you. I’ve always enjoyed the product but this last year has really tried my patience. I am going to try again though because I do believe in this product. I purchased two of the GO Explore trackers and hope to have better luck and a chance to think highly of this product again!

This company is incredible. Great customer service, and they really understand their products. Painstakingly take the time to trouble shoot, then solve the problem, every time. In my case, the unit was malfunctioning, and they helped me through the process of upgrading my Whistle. Great people, great company!

I have been a whistle user for many many years I needed a new tracker because ours finally died. Iwent to order the new tracker when I got it the clip which I was assured would fit and standard collar which is what I have for my gsd did not fit nor would it even barely fit. I called and they tried to tell me it would or they could send me a Velcro gps which no way I would use that since were she to run off she it would come off and then I would have a lose dog. They could also not give me any discount since I had to get a new collar for the tracker. There was a compromise to give me one month added on to my subscription so hopefully that will stay on my account.

Total piece of mind with Whistle. Excellent customer service and product. We have two dogs. Both wear Whistles. I know where they are every minute of the day.

Do not buy Unreliable Does not work as advertised Awful customer support