WhistleReviews of whistle.com

Sturdy, well-made, high quality products. The technology is impressive and exceeded my expectations.

I wish there was an explanation and description, maybe with pictures, of how the item I ordered fits on my dog's collar.

Great products, great customer service

I love all the information but the learn more buttons don’t work after I sign in to my account

So far so good! I wish I wouldn’t had it before my dog took a three day adventure to who knows where! But that’s the reason I purchased!

I’ve had several Whistle products over the years and have to say the newest version is the best! I did have to modify my dogs collar to get the brackets to fit. They are 1” collars made of a vinyl/rubber type material so I just grinded down the thickness a bit. That’s the only reason 4 stars instead of 5.

My most recent experience with Whistle has not been good. I had an old TAGG unit. When I de-activated it, I contacted Whistle before I did and asked about potentially re-activating it in the future. I was told that it would not be an issue, just use the app and re-activate the unit when I needed it again. Well, we rescued a dog recently. So, I got out the TAGG unit, downloaded the new Whistle app, followed the instructions on the app, added my credit card to the app, received a verification code, and thought the system was working. We could see the blue dot within the "home zone", the app sent us a verification code, letting us know that we had an active unit, the TAGG unit lit up as it was supposed to, and the app accepted our new dog Sadie's photo and other info. I thought the system was working. Until the day when Sadie ran off. We didn't get a text notification. We didn't see the blue dot outside of the "home zone". NOTHING! But our dog was gone (and we had no way to find her). I called Whistle customer service only to be told that in their system our unit was marked "de-activated". I asked if our credit card had been charged and the rep said, "Yes, it has." Then he told me that the old TAGG units may not work with the new app. I couldn't believe it. The Whistle app told me everything was working. The Whistle rep told me that nothing was working. I am NOT happy! He offered me a 50% discount on a new Whistle unit. Which seemed reasonable. But for this kind of issue, where their app told me it was working but really wasn't, they should have done more. I could have lost my dog! So, I order the unit. The website say 3 to 5 days delivery. It's been over a week! So I have a new dog with no way to track her because of Whistle's screw-up and they drag their feet mailing me the new unit. What a complete disappointment! I hope it arrives soon!

It was easy. It's a shame at and t is changing there service. More money always.