WhistleReviews of whistle.com

Response from WhistleAug 31, 2019

Hello Richard, Thank you for taking the time to take our Customer Support survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. We do apologize for this Richard. The Whistle GO Explore was released at the beginning of the month, It sold out very fast, a lot faster then we had anticipated. Right now we are out of stock on all of our Whistle GO Explore devices so there is a 12-14 day waiting period before customers will receive these. Once again, we do apologize, and you will get an email with a tracking number when they are back in stock and we do send the Whistle GO Explore out to you.

Response from WhistleAug 31, 2019

Hello Mikaela, Thank you for taking the time to take our Customer Support survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. We do apologize, the Whistle GO Explore was just released at the beginning of the month, and it has sold a lot faster than we had anticipated. Your order is currently on backorder, but as soon as we do have it in stock, it will be sent out to you and an email will be sent to you when we do send it out. All shipments with Whistle GO Explores are currently a 12-14 day wait time,

Response from WhistleAug 30, 2019

Hello Jim, Thank you for taking the time to take our Customer Support survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. We do apologize for the long wait times. We have been very busy as of late, especially with the launch of the Whistle GO and GO Explore. I did check your account and it looks like the Whistle GO device is set up and communicating correctly and working. If you did have any questions, you can reply to this email and let me know and I would be happy to help you out.