WhisperKOOLWhisperKOOL® wine cellar cooling systems are designed exclusively for maintaining the ideal environment for the proper aging of fine wines. All WhisperKOOL® cooling systems are assembled in the USA. With over twenty years of wine cellar cooling experience, we have worked with contractors and customers on nearly every unique and challenging installation possible. Through this experience, we have developed new models with features which allow the units to operate efficiently while addressing installation challenges. At WhisperKOOL®, we are committed to the philosophy of continuous improvement. Our engineering staff works extensively with suppliers and component manufacturers to source the latest technology to enhance the performance and innovation of our existing products as well as development of new products.
WhisperKOOL (whisperkool.com) has 266 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Larry W.
This is my 2nd Whispercool unit. I love the way it works
Response from WhisperKOOLOct 15, 2018
Hello Larry, Thank you for your review! We are happy to know that you have had a great experience with your WhisperKOOL cooling units. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
Kelly
I was ultimately helped with a service issue and was pleased with the help. However, I had to leave several voice messages before I received a return phone call.
Response from WhisperKOOLOct 15, 2018
Hello Kelly, Thank you for your review. Sorry to hear about your initial issues in contacting the WhisperKOOL team. However, we are happy to know that you received the assistance that you needed. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
Jack B.
In general the instructions were good. The only area where I had a problem was finding the three holes on each side used to attach the medal frame. They are very small. In fact they are so small I had to use a lot of force and an electric drill to drive for an extended period of time to get the screws to tap. I found it easer to tap all 6 with out the frame then once tapped removed the screws and attached the frame. The insulation against the wall is excellent but there still a nice air gap between unit and the metal frame mentioned above. The unit reach 55 F in less than 24 hours and has been rock solid. Users should be aware that the unit produces a lot of liquid waste. I was on vacation for two weeks and came back to a 5 gal. bucket close to overflowing. I am thrilled with the unit after a couple of months. It is far superior to the previous model
Response from WhisperKOOLOct 15, 2018
Hello Jack, Thank you for your review. We are happy to know that you have had a great experience with your WhisperKOOL cooling unit. Sorry to hear that you had a bit of issue with your installation. This information will be sent back to our team for review. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
Fahrenheit 3.
I have worked and done business with whisperkool company for years. The staff are very helpful and knowledgeable about their products. They have helped me so that I can say my business growth have come from them. Many times I needed help on the job and they were available with kindness and helped me through. I should thank them here since I never got chance to do so. So, thank you for all you guys do to make my business better. Hossein Fahrenheit 32
Response from WhisperKOOLOct 15, 2018
Hello Fahrenheit 32, Thank you for your review! We are happy to know that you have had a great experience with the WhisperKOOL team. We are also very happy to hear to we have taken a substantial role in the growth of your company. We take pride in assisting our business customers with achieving the best results. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
Kevin M.
Outstanding customer service. Really great to deal with. Would recommend them to everyone. Thank-you
Response from WhisperKOOLOct 15, 2018
Hello Kevin, Thank you for your review! We are happy to know that you have had a great experience with the WhisperKOOL team. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
George Y.
Customer service and unit were excellent. I was disappointed, however, when a large 52' truck showed up at my house 2 hours after the delivery window with only one item on board (my whispercool). The truck was driven by a young lady with no other help. The truck had no lift and she and this 70 year old with a bad back had to lift it to the ground manually, and remove it from the box to get it through my door. For this I paid a delivery charge of $400
Response from WhisperKOOLOct 15, 2018
Hello George, Thank you for your review. We are happy to know that you have had a great experience with the WhisperKOOL team and cooling unit. Sorry to hear about the complications with your delivery. This information will be sent to our team for their review. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
John
The support has been amazing!
Response from WhisperKOOLOct 15, 2018
Hello John, Thank you for your review! We are happy to know that you have had a great experience with the WhisperKOOL team. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
Kent D.
Great products and service!
Response from WhisperKOOLOct 15, 2018
Hello Kent, Thank you for your review! We are happy to know that you have had a great experience with the WhisperKOOL team and with our products. Please let us know if there is anything we can do to assist you in the future. Best regards, WhisperKOOL
