WhisperKOOLWhisperKOOL® wine cellar cooling systems are designed exclusively for maintaining the ideal environment for the proper aging of fine wines. All WhisperKOOL® cooling systems are assembled in the USA. With over twenty years of wine cellar cooling experience, we have worked with contractors and customers on nearly every unique and challenging installation possible. Through this experience, we have developed new models with features which allow the units to operate efficiently while addressing installation challenges. At WhisperKOOL®, we are committed to the philosophy of continuous improvement. Our engineering staff works extensively with suppliers and component manufacturers to source the latest technology to enhance the performance and innovation of our existing products as well as development of new products.
WhisperKOOL (whisperkool.com) has 266 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Barry K.
The unit worked well for the first 5 years the it got clogged up and could not maintaine the correct tempeture. I have bought a new unit and it seam to be working well. WhisperKOOL tells me it can be repaired so I want to send it back so i can have a spare unit.
Wayne E.
Very easy to install and operate. Instructions are very helpful and easy to follow. This is my third Whisperkool. The first I inherited with my house and it died not long afterwards but it had been operating for about 5 years. I then purchased my second unit and it operated about 6.5 years and began a rather rapid decline to death. I'm now on my third unit and truly hoping they have resolved the problem with the units not lasting as long as they should for the price. We'll see.
Stange, J.
I would give them 5 stars for their customer service, but not their product right now!? I've had issues I don't think I should have had, much less be responsible for..
Case, T.
Had the Whispercool 2500 for 45 days and all is good so far. Delivery was timely but it came as if the box had been dropped and one corner of the unit was bent. Pair of pliers and we were good to go.
Bob
Purchased a replacement unit for my old Whisperkool 8000 XLT. Got a discount and prompt shipping, however one part was the wrong size. They shipped out a replacement to me and I got it 2 days later.
Mark R.
Cellarcool Cx4400 meets my expectations. Easy to install. Customer service excellent. But documentation to operate is poor at best
John B.
Phone support was very good and the unit was shipped very quickly. It works well. Some areas for improvement are the manual, which says nothing about the air filters in the front and back, how to open up the unit to clean them, and how often to clean them. Also, prior to the sale, there was nothing mentioned about a side door to put pills into the water drainage system. Like most people, my unit sits at the top of a group of wine bottle slots and is completely framed in by them. No way to access this compartment. Would have been good to know that ahead of time or redesign the unit so that the pills could be put in from the front or rear.
Moriarty, M.
Great customer service. Had to replace the cooling unit on a 28 year old wine cooler. The newer units are a little different size. The metal flanges that I needed to purchase as part of the installation didn't allow for the outlets so the cooling unit wouldn't slide in. I had to cut one of the flanges so the unit would slide in. I emailed WhisperKool just as a heads up and they responded and thanked me for the feedback. It would have been a very easy installation had the flange been notched to accommodate the outlet. Would have also been nice to get a refund on the flanges but i get it.....
