Wheels & FeelsReviews of wheelsfeels.com

Bought a DYI kit in October 2024 I just resently was able to take time to look at the product and the cut quality was poor at best. Instructions were sub standard and looked like they were translated from a foreign language to English and poorly done at best. The hardware sent was not correct for the type of assembly required. I did contact the owner about issue and was told he has a new project manager and he would speak to them with a solution. I gave it a couple days and sent a follow up email to the @infowheelsfeel which was not received because I was blocked by them and reported for "abuse" I would NOT recommend to anyone that they buy this product in the future. I would like to see them investigated to see if they are even in the country legally as well.

I am very disappointed - I see a mix of different reviews of this company and I have had the same run around. I still have not received my order or a shipping number even after being told it was picked up by UPS.. I will be reporting this company as fraudulent to my credit card company - If by miracle I get my order I will happily delete this post - but until then.. It is my duty as a consumer to report it so others do not go through the same thing.. especially when there are numerous others reporting the same thing on this post !

Very well made product, pleasantly suprised at how the fit was so easy and perfect. A definite for those looking into extra storage for camping!

Several things. First, they have a chat window. Manned by a real human being. Who answers real questions with real answers. This used to be table stakes but is a rarity these days. Very much appreciate the personal touch. Second, I have recently received my first purchase from them and it is a quality piece. Fits exactly as expected, does exactly what it's supposed to. No muss, no fuss, just does the thing. Installation was easy and it looks great.

I really tried to resolve this with the company directly, but at this point that is clearly not going to happen. Absolutely do not do business with this company. My order was delayed three times and I was given an inaccurate timeframe everytime I requested an update. I then received half of my order damaged, missing parts and missing instructions. The instructions were not available on their website or YouTube channel. I never received the second half of my order and have been trying to get refunded for that portion since Mid-August 2024. They have stated twice they will send a refund. The first, through PayPal, did not complete. The second was supposed to be received a week ago. Still nothing. Take your money to a more trustworthy company.

I purchased a camping sleeping platform from Wheels and Feels nearly a year ago. It needed some repairs and without hesitation they went above and beyond to ensure I was satisfied. The customer service from the staff at Wheels and Feels is amazing.

I ordered the portable kitchen box on August 8th and as of Sept 24th I have not received my product. There’s no one to answers the call it goes to the answering machine which doesn’t specify the company’s name. Emails takes a few days to get back and each times Anton gave me the run around. Still waiting for my product bc I honestly don’t think they’ll refund me my $$ even if I request to cancel my order. Please read all reviews and do all your research so you don’t end up like many of us here on the review.

Horrible company. Four days after showing them pictures of the broken crap they sent me and they still haven’t sent a return shipping label. The quality control is nonexistent. Multiple broken pieces, customer service won’t refund me or even send me a return shipping label, and it wouldn’t fit my Jeep anyway, because it’s manufactured incorrectly. Run fast and far from this company. Oh, and this has been almost two months since I ordered it.