Wheels & FeelsReviews of wheelsfeels.com

Can’t believe everything you see on social media. My order came with missing parts, hinges, it’s also doesn’t assigned with my 4xe with sub. They said the factory bolts would assign right and fit, it doesn’t. Also, the right front part sticks out where the lock are, th door won’t close. Ugh. Such poor customer service too! Do not buy! They promise 100% it would fit. Such lies!

This company is the absolute worst. I almost cancelled my order after waiting WEEKS longer than anticipated, but they made more excuses and convinced me not to. That was a mistake. When you try and contact them they will go days, weeks, and sometimes you will never get a reply at all. When you do get someone, it's only through email and they will tell you sometime completely different every time. After finally receiving my order it was missing hardware, some holes not drilled, and the overall product fit and finish is poor. I've attempted to contact them for 2 days now to attempt to return, but i'm sure they will never reply, or just deny the return. At this point I'd be worried to even ship back to them, and then I'd be out the money and the product. I guess I should be happy it showed up at all in any condition. Seriously, save yourself some time and frustration, and do not order from this company.

Caution I believe the are in financial trouble. Been over 13 weeks and still have not received. Had to open a case with PayPal and they never responded to PayPal either. I’ll get my money back but they had eventually stopped making excuses and just stopped responding all together.

Bought the portable kitchen from them and it was shipped without instructions. Sent a email and talked with somebody on phone. I was told they would give me a call back and still haven't had a call or email to discuss questions I had about it. I have put it together but still had a few questions with some of the stuff it came with. Was going to get a drawer for other jeep but will be looking at another product. Thanks for all the non help.

Worst customer service I’ve ever seen. Like far below common sense levels. Owner is rude and arrogant. Still waiting on my replacement parents after her acknowledged sending broken pieces and missing parts to me. Stay far far far away from these guys. Spend your hard earned money elsewhere and save yourself the heartache.

I never received the product. This company is a scam. I tried to cancel three times and they kept coming up with excuses to fulfill the order. They then said it was shipping today and send me a label that only weighed 12 pounds. They stated it had been picked up UPS I checked the tracking and they only created a label. They said there was a fire in the shop and that’s why it took so long but still refused to give me a refund even though I never received the product. I am still fighting with them today to get my money back and they say I should have a confirmation in 5 days. I do not trust that. Do not do business with this company!!!

I'll start with what's right: the car camping platform and drawer for my 2019 Subaru Forester was easy to install and functions brilliantly! But what went wrong: the 60 day lead time was delayed by two weeks due to production issues then 2 more weeks due to a warehouse fire. When my order finally did arrive (randomly, they were supposed to send a tracking number when it sent and that never happened), literally one day before our road trip, it contained about 75% of the setup I ordered. The other 25%, the platform extension that lets you actually SLEEP on the platform, never arrived and they didn't even know it was never sent. After multiple emails, texts, and calls the final pieces were sent, but to the wrong address, and after we had left on the road trip. I spent $100 to fabricate the missing pieces myself just so I could use the car camping setup on my trip. The customer service rep was very nice, but ultimately their company's communication structure made our conversations terribly inefficient borderline useless. Product: 5/5 Customer Service: 2/5 Experience: 0/5

I ordered the storage drawer/sleeping platform for a Subaru Forester. This thing is nuts. Installed it myself in one evening using the included tools only (I did pick up longer bolts to attach it to my car). Perfect fit and so functional - it fit more (and more accessibly) than a rooftop cargo box when you include the under-drawer space. No noise when driving or tossing around in your sleep, plenty of headroom, slide out drawer doubles as a kitchen. A perfect micro-camper. The concept is brilliant and the execution spot on.