WeTravelReviews of wetravel.com

Nos soluciono un tema importante que es poder cobrar al pasajero con tarjetas de exterior y que el dinero este en EEUU. La atencion de Andres nuestro ejecutivo es excelente, siempre esta predispuesto para cualquier duda que tenemos.

Great support and flexibility

It has been a perfect experience; the support is phenomenal and efficient. I have managed to increase my clients and streamline payments.

Excelente servicio al cliente Plataforma muy fácil de usar

I was introduced to WETRAVEL by a friend and it has been an amazing journey with them so far. Swift customer service support and my clients have not had any issue making payments. Transferring funds to my Ghana account has been smooth without any issues. I will like to especially thank Nessy Agnes Ngure for constantly checking up and making sure everything is alright. Thank you.

I recently had a deeply unsatisfactory experience with WeTravel, and I feel compelled to share my concerns. I have been in the travel industry for nearly four years and have worked with various prominent players, but my encounter with WeTravel left me disheartened and frustrated. Upon attempting to set up trips and provide the required company information, I was inexplicably denied without any reasonable explanation. What is even more disconcerting is the lack of transparency in WeTravel's communication. The denial email I received was not only unhelpful but also came across as rude and callous, accusing me of unspecified wrongdoing without any evidence or clarification. "In line with international regulatory practices and our legal obligations as a payment processor, WeTravel cannot disclose the reason(s) for issuing Denial of Service. However, as detailed in our public verification policies linked in your Denial of Service email: 'WeTravel reserves the right to refuse payment services to any user at any time at its sole discretion.' For your review, we’re relinking here the public verification policies page. We consider your case closed, and we hold the right to cease all communication with you and your business. Thank you, Andrés." This response not only lacks professionalism but also raises serious questions about the company's commitment to transparency and customer service. I have never encountered such a dismissive and unhelpful attitude in my years in the industry. For a company that deals with sensitive business information, I expected a higher standard of communication and customer service. Unfortunately, my experience with WeTravel has left me with a lingering sense of skepticism and frustration. I would caution others to think twice before investing time and effort in setting up trips with WeTravel, as the lack of transparency and seemingly arbitrary denials make it an unreliable and potentially risky choice

Communication has been amazing any problems have been solved quickly and efficiently. Also any suggestions have been addressed and added to the work board.

Wetravel solved all the online payment issues we had and is also helping us so we can pay our service providers directly with the money received from our clients, all in just a couple of clicks. Their system is straightforward to use, and their support is excellent. We strongly recommend Wetravel for payments.