WeTravelReviews of wetravel.com

La plataforma de wetravel es excelente para el cobro con tarjetas de manera no presencial; es decir al enviar el link y efectuar el pago; sin embargo al hacer cobros de la misma manera presencialmente el tiempo que tarda en hacer el proceso el pax es demasiado largo.

Love the two-tier pricing option (one of which is FREE!) which makes it easier for a Micro Business like ours to use this booking platform. The team behind it all is super helpful. Great Flexibility: Most of our tours are custom designed. We offer a standard set of tours, but the system makes it easy for us the create customised versions. Reminders, communication, payments are really useful and give clients the confidence to book. Cons: I cannot control what CreditCard I can accept (AMEX charges are too high for us). Consider and compare charges to other platforms: There are charges from the credit card institutes and charges from WeTravel, + a charge from Wetravel when you move the payments into your account.

I am happy my agent always responds to my questions.

WeTravel has made collecting payments easier than ever. The platform is extremely user friendly for both our customers and team. It also doubles as a great marketing tool, allowing us to capture additional interested leads. Their help center is extensive and extremely useful, and we've appreciated the support our rep, Brandon, has provided us over the years. We're excited to see what new features continue to be rolled out in the coming months making WeTravel all the more efficient!

I’m a travel agency owner. I have used the same CRM for almost 5 years. So, changing to another platform was something I’d do ONLY if it made sense. Migrating to WeTravel made sense. While there are some features I’d like to see added to the platform, the robust features are definitely useful to me and have already made the transition worthwhile. My account manager, Molly, is the best. She has held my hand, has answered my myriad questions, has offered great suggestions and has been my cheerleader through this process. I’ve shared my thoughts with my colleagues and would recommend WeTravel to any travel agency owner looking for a quality product.

We have worked with other payment platforms and chose WeTravel because it allows us to have customer tracking, and we have loved it. Additionally, we can offer additional services, and it is very easy for our clients. Our advisor, Carolina, is amazing; she answers our questions almost immediately. The commission rates are higher than other platforms, and some clients have expressed this, but otherwise, it is a very good option for tour operators.

WeTravel serves our company's needs by providing us with an all-in-one system to manage customer bookings and collect payments by credit card or ACH transfer. The WeTravel customer interface is intuitive which minimizes calls from clients with questions. Our staff was able to adapt to the WT system after just one training session and a minimal amount of additional training internally. Brandon Hartman, our account manager at WeTravel, is extremely helpful and a great resource whenever we have questions.

We are so happy with WeTravel; it has streamlined and simplified our booking process, which has made our jobs so much easier. Whenever we have had any questions, Alexis Le Bourgeois has always helped us super fast. He is great! Why not 5 stars? We are still missing some features, like moving a participant from one trip to another.