Weston Store Heated ClothingBB Ecommerce LLC Sells clothing and apparel
Weston Store Heated Clothing (westonstore.com) has 151 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
151 approved reviews, newest moderated first
Karen M.
Zero Stars!! I didn't order ANYTHING and they charged my credit card $158.00!!!. I didn't give them a credit card number, I did not give them a shipping address they just went into my computer and STOLE my credit card number. This place is a SCAM! STAY AWAY!!! NO CUSTOMER SERVICE!!!
Steven P.
I like the item and wish there was a different shade of grey. Super fast shipping and service though
Debra N.
We purchased heated gloves on Dec 03, 2024 and did not receive them until Dec 15, 2024. The gloves worked on first wear however the second wear did not heat and the third wear only one glove worked. As noted in prior reviews while there is a phone line for customer service listed there is no live customer support. We initiated a return request as instructed online on Jan 23, 2025. We requested a return label and refund due to the item being defective. while they offer a replacement or store credit they will not issue a refund as there is a 30 day return policy. We are 7 days outside the return based on delivery date, however the clock starts ticking based on order date...so based on our experience this company deals in misleading advertising with "one year warranty and easy returns" streaming on the website! Consumer beware...19 emails correspondence later this company is suspect of poor customer support!
Maurice G.
Wish they had more sizes, but I still like it.
Lori Wegner S.
VERY POOR CUSTOMER SERVICE!! They don't answer their phone and it took days for them to respond by email! Now, I can't return items that were purchased as Christmas gifts that don't fit. Almost every retailer has an extended return policy during the Holiday Season, but not them! There is no integrity with this company-BEWARE!
Bruce B.
I ordered this product as a Christmas gift in early December with an expected 2-3 day delivery. The product just arrived (January 14th). Worst customer service ever!
kelly W.
I ordered a vest and jacket before Xmas I got the vest but now we are month later and still have no jacket this company is the worst to deal with I would not waste my time with this company they give u the run around when u ask about the product
Darrell B.
Ordered heated vest and received in timely manner, problem is it is a women's and not a man's. I have tried to contact them via email as they will never answer the phone. It has been 4 days now with no response. Their products may be good but their customer services is not. Worst company for customer service I have ever dealt with. Since they have my money already I guess they will never contact me back and if I try to go through the return process I am sure that will not work either from others reviews.