Westlake Financial ServicesReviews of westlakefinancial.com

This company made me sign a paper at my lowest moments watching my mom fight cancer..I had my car 4 yrs or more down to 1300 dollars they repo my vehicle had me sign a paper to keep my car from getting repo and refinance my vehicle adding another 5k on my acc... this company is the worse and its still even harder to pay now..I would have been finished off this vehicle.. it's on a 2016 kia forte.. I paid about 25k or more now and it's repossessed AGAIN

I hate that I even had to get finance through Westlake because it doesn’t make any sense I am just eight days late. I mean they’re blowing up my phone and texting me like I am six months behind when I have already spoken to someone about my payment. I see that they don’t communicate at all I can’t wait to get through paying them or trading this car in.

If I could give 0 stars I would. I'm trying to pay off a car. The company I bought from closed and Westlake took over. Since then I have had nothing but problems. No one knows what's going on. No one can tell me how much I owe for my title. They are adding on random fees. I swear they are just buying time so they can take the car back and I'm about to just give them the car at this point. So ridiculous! I just keep getting the run around and different answers.

i am not happy with this company i tried to make an auto payment and was told i would not take the autopay ? not right someone got the numbers wrong on the acct and they want to charge you to make a payment on the phone and also i could not even buy my own license plates? we have handicap plates will i get them? ihad to send and fax paperwork at a cost of 60.00 and also i did a prequalification through car quest wich was a waste of time with this company. i feel i was taken advantage of this loan and i will try and go through my bank and be done with this nightmare. i just tried to make a payment on line again and the lady i was doing business with i could not understand and she did not know her job.

I will never do business with this company again. I got an auto loan through them, paid it on time every month for over two years before refinancing the vehicle with my local bank. First of all, they charged me a fee every month just to be able to pay my bill and the only way to avoid the fee was to give them my sensitive banking information. A fee to pay a bill is theft in my opinion. you should never have to pay someone just to be able to pay someone. Then, once I did refinance, they owed me a refund and instead of giving me my refund they sent it to some other company who gave me a digital Mastercard. I tried to get a hold of that company to get my refund and crickets. I called Westlake back to complain and got told there was nothing they could do about it. Couldn't even speak to a supervisor was told I could try to call back later but that's just how we do it. A horrible company to do business with, do yourself a favor and stay far away from the headache I have had to deal with while doing business with them.

Westlake Financial Services is a criminal organization that is violating consumer protection rights and trust in lending acts on a daily basis. If you have had an issue with Westlake Financial Services, or any of Don Hankey's other loan sharking businesses, you should call the California Dept. of Financial Protection and Innovation. Ask for Jay or Brian. Here's their phone number: (866) 275-2677

Pésima atención, intereses cobrados primero al final solo 25 % del valor de la cuota se destina al capital lo demás son intereses , manipulan todo como quieren. El valor de entrada nunca lo ponen en el valor del préstamo simplemente lo desaparecen nunca se incluye en el total del préstamo. Los agentes de servicio al cliente son negligentes groseros y nada profesionales.

Half a Star. Saturday a Repo man showed up to take my Car. Florida REQUIRES notice before the Repo agent comes, which did NOT happen. For Clarity see Florida Statues 537.012(2) “Prior to engaging a Repo Agent, the Lender shall afford the Opportunity…..” Well Sir, that didn’t happen. Do not entrust your Business to this Lender.