Westlake Financial ServicesReviews of westlakefinancial.com

Not only they pray on needy customers to offer ridiculous interest rates but worst part is even after paying off Auto loan you will not get title for 2 months. Over 7 -8 weeks just to release lien.

I used this lending service in a pinch to buy a used car. This service lacks many of the perks to being an online lending bank, specifically for the purposes of making you pay additional fees. Email notifications either come late, or day of to increase the chances of a late fee. Free payment options are extremely limited, other options are available through third party payments for a fee. Paying off the loan early only happens through third party payment options, for a fee. Of course you can send in a check, and by the time they cash it to pay of the loan, you guessed it, accrued interest and a fee. Customer service is terrible. The selection system on their call in help line is terrible. Email help is terrible, and they offer no actual help. Do you need your title number to register your car? Can only be done through a DMV for (surprise) a fee. And through fax, no less. What year is this, 1990? The whole experience is hand crafted to make you jump through hoops in order to rack up a few extra fees. Predatory lending at it's finest.

The interest I got on my car is absolutely out of this world. I was unable to pay because of Covid and I called them to try and help and feel like I got the run around…