Tricia S.
How can I write a review when I haven't…
How can I write a review when I haven't received what I ordered? The last order I placed took nearly 6 weeks to arrive because my order was "lost" due to some computer glitch. And then I get a delivery notice but it hadn't been delivered and the customer rep said "sorry, the package was delivered." Two days later it was delivered but it was an extremely frustrating experience. I'm hoping this current experience goes much more smoothly.
Response from West & WillowMar 27, 2023
Hi Tricia, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.


