MADELINE L.
I wanted to love the phone case I got…
I wanted to love the phone case I got but unfortunately it is just not good. The picture of my dog is very dark and kind of just looks like it could be any pug. Further more, within a week of using the case the image started peeling/chipping and now two weeks later the image is all but gone. It’s super disappointing as I have heard nothing but great things about this company’s products. I’m hoping that customer service will make this one right.
Response from West & WillowApr 24, 2023
Hi Madeline, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.


