Sally B.
I have used the company before for two…
I have used the company before for two of my dogs. I am looking forward to seeing what my new puppy looks like in this drawing!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sally B.
I have used the company before for two of my dogs. I am looking forward to seeing what my new puppy looks like in this drawing!
N/a
I would like to have an actual gift "card" not an email
Response from West & WillowNov 1, 2023
Hi Judith, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
Robert B.
It was easy. To navigate and able to place order with no problem
Chance
I purchases some items for my dog that had passed away. These items turned out perfect. They will always be a good reminder of my baby, and what a good dog she was. Very pleased with my purchase.
Lynda C.
I received my picture today. While the actual picture is amazing, the frame seems very cheaply made with gapes in the corner seams. I have the same picture of my other dog ordered previously, and the frame is thicker and more robust. So unfortunately when I put them together on the wall they do not match.
Response from West & WillowNov 1, 2023
Hi Lynda, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We sent you an email to get this sorted out.
Inger R.
Very easy process
Anne A.
How can you ask me to review a product I've yet to receive. Plus I never got to preview the picture before placing the order.
Response from West & WillowNov 1, 2023
Hi Anne, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email once your order arrives.
Charles E.
Easy process! Great Xmas gift to give!!