cheryl B.
They were responsive and great !
They were responsive and great !
Response from West & WillowNov 21, 2023
Hi Cheryl, Thank you so much for sharing your feedback! We're so glad you are satisfied with the kind of service that we provide. 😊

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
cheryl B.
They were responsive and great !
Response from West & WillowNov 21, 2023
Hi Cheryl, Thank you so much for sharing your feedback! We're so glad you are satisfied with the kind of service that we provide. 😊
Dan L.
The website and the way it's step by step is easy and makes the experience simple. Only down side I see is the turn around on purchase 3-4 weeks to receive it....hopefully here before x-mas 🤞.
Response from West & WillowNov 21, 2023
Hi Dan, Thank you so much for the positive feedback. Don't worry! It will arrive on time. We're so happy to have you as a member of the West & Willow family! 🎉
Eliana
The portrait turned out great. It really captures the expression of our late pup and I can’t wait to gift this to my husband who I’m sure will love it. Also customer service has been great in addressing an issue I had using a coupon and the portrait came really quickly!
Christina B.
Easy to use site
Response from West & WillowNov 21, 2023
Hi Christina, Thank you for the great feedback! We try hard to provide a good experience and are thrilled that we gave you the kind of service you deserve. 😊
Tyler B.
Ordered a dog portrait for my girlfriend of my Australian shepherd puppy and her cattle dog mix was very nervous how it would come out it being ~$170 but astonished by the quality and just how phenomenal the dogs look really captured every detail!
Linda L.
The company was so acommodating to all my concerns with the finished product. They always got back to me with every email that I sent in a timely matter. I love their product and I would highly recommend them to anyone who is looking to do a pet portrait. They are very unique.
Kaytee M.
Captured my fiancé’s dog perfectly ! Very quick delivery as well, very satisfied with the purchase
customer
Wouldn’t use the merchant in the future. Took almost 2 weeks for them to finally fix their mess up with my order. Slow response time.
Response from West & WillowNov 21, 2023
Hello Curtis, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.