Anne H.
Beauty
Nice product, easy to complete tasks.😀

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Anne H.
Nice product, easy to complete tasks.😀
Cynthia T.
I have placed 4 orders with West and Willow. Details in dark dogs are not as easy to see, but because of their coloring. The eyes are wonderful. I am so happy to share with family and friends. Turn around was quick, especially this time of year. Rapid response to email questions. Thank you.
Brittany P.
Was not able to see proof of poster prior to shipping to ensure likeness , as this was a gift for my husband. Receiving countless emails to review product, even though it is not set to ship out for 3 weeks potentially and missing Christmas. Purchased the “digital version” which was available only after the poster was purchased, but still not able to see the digital image. Can’t give a star on a product that was 100$+ and was not able to see and will not arrive potentially for Christmas gift (purchased on Black Friday).
Response from West & WillowDec 21, 2023
Hi Brittany, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email when your order arrives. You should receive a link to download your digital file within the next few days from our system. If it does not arrive by the time your order arrives, please reach out.
Suzanne
They went above and beyond to make me happy with my order. They know how to take care of their customers!
Molly Z.
I made a mistake on my order and I really appreciate that you allowed me to have a discount to order a new picture. These are so adorable too! You guys do a great job!
Sharon A.
very easy to order, and quick
Lonnie
The picture of my beloved Khloe, who passed away on 11/24, was ludicrous - looked nothing like her. Seeing her depicted so wrong was heartbreaking but I appreciate them rectifying the problem.
Response from West & WillowDec 20, 2023
Hi Lonnie, Glad to hear we were able to provide you the service you deserve. 😁 We're so happy to have you as a member of the West & Willow family!
Doreen
Not well I keep getting ads and see no confirmation of when it’s going to be shipped since I ordered it on November 26 and now we’re almost in the middle of December
Response from West & WillowDec 21, 2023
Hi Doreen, We are very sorry for the confusion. Upon checking your order, it will be delivered tomorrow.