West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Maria-Loreto M.
the website was simple and easy to be able to order the product I want. Good quality of the frame and arrive on time. Excellent service.
Response from West & WillowFeb 16, 2026
Hello Maria, Thank you so much! 💛 We’re so glad ordering was easy, your piece arrived on time, and you’re happy with the quality. We truly appreciate your support!
Lynn N.
Our pictures came out great! Shipping was quick. I had some questions after I placed my order and they were answered the same day:) I would order from this company again.
Response from West & WillowFeb 16, 2026
Hello Lynn, We’re so happy to hear that! 💛 So glad you love your portraits, and that our team could help quickly. We’d be honored to create for you again!
KA
This portrait not only looks just like my dog, but somehow captures her spirit!
Response from West & WillowFeb 16, 2026
Hello KA, We absolutely love hearing that 💛 Capturing her spirit is exactly what we aim for — so glad you feel it in your portrait! 🐾
Jade A.
The entire team are extremely passionate, helpful and wanting nothing but the best for the product they create for you
Response from West & WillowFeb 16, 2026
Hello Jade, That means the world to us 💛 Our team truly cares about every piece we create, and we’re so grateful you felt that. Thank you for the kind words!
Kendall R.
Second order from west & willow. Very high quality and the pictures turned out amazing!
Response from West & WillowFeb 16, 2026
Hello Kendall, Thank you so much for coming back for a second order! 💛 We’re thrilled you’re loving the quality and how your portraits turned out — that means everything to us!
Kelley
I have never received my order. Nor did I get a tracking number
Response from West & WillowFeb 23, 2026
Hello Kelley, We’re so sorry to hear this — that’s definitely not the experience we want for you. 💛 Please reach out to our support team with your order details so we can look into this right away and make it right for you.
CC
Fantastic piece! Better than I thought it was going to be! Thinking about making this my new gift to friends or family.
Response from West & WillowFeb 16, 2026
Hello CC, We love hearing that! 💛 So glad it exceeded your expectations — and we’d be honored to be your go-to gift for friends and family!
karl B.
This piece caught the essence of my friends dog Sophie, who recently passed. So happy with it. My friend had no words. Thank you so much.
Response from West & WillowFeb 16, 2026
Hello Karl, This is so incredibly special 💛 We’re truly honored to have captured Sophie’s essence, and we’re so glad it meant so much to your friend. Thank you for trusting us with such a meaningful piece.
