Linda B.
Although the picture is good the…
Although the picture is good the coloring is totally wrong. Brody is pure black with black eyes and in the picture his fur is grey/ white and eyes are brown. I understand from an artistic point that you have to have a little of color differentiation otherwise you won’t see the dog, but this is too extreme. It has to be redone. It’s not our dog.
Response from West & WillowMay 10, 2024
Hello Linda, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.