Denise P.
Excellent customer service…
Excellent customer service communications via emails. Product is very well done & just adorable.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Denise P.
Excellent customer service communications via emails. Product is very well done & just adorable.
Evonne W.
The ordering process is really easy and the products are amazing. We are very happy with our portrait.
Belen C.
Today, I received the picture frame I ordered, and my family and I are thrilled with it! The customer support team was accommodating and asked for a higher-quality photo to ensure the finished product was perfect. We are so pleased with our purchase and will cherish the memory of our beloved pet, Sparky, forever.
Sophie Emi K.
Didn’t get a proof before printing and then the final product looked nothing like our dog
Response from West & WillowMay 19, 2024
Hi Sophie, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
Jessica D.
Absolutely beautiful! Looked just like the pictures I sent in. Couldn’t be happier.
Katrina D.
Perfect depiction, easy process, quick turnaround
Candy H.
We really enjoyed seeing the picture of our dog! I enjoyed the quick turnaround and professional process. I would have liked to preview the picture beforehand, just in case I wanted to change the background color etc. The picture was packaged well too. This will be a picture to cherish for a lifetime. Thank you!
Daniel W.
Mom was very pleased . Made for a good Mother’s Day gift