West & WillowReviews of westandwillow.com

Unfortunately, my print came very damaged. After a week of correspondence via email with the company (because they have no phone communication available) they sent an email stating a new print was on the way. There was zero mention of any partial refund due to the hassle and inconvenience. For the price I spent, I was incredibly disappointed with the low quality of the print paper and the way it was shipped. If you want to order a product, make sure it’s framed due to the way they ship a “print only” item (it comes rolled up with a band around it). I will say, the artwork of the dog was very wonderful.

A pleasant experience all the way around; from placing the order to working with customer service. Will order again

Great customer service and support!

Shipping was fast and the art is amazing! I’m so in love with my pet portrait 💛

I love the picture of my dogs, it’s perfect! I do not suggest buying a phone cover. It is just a sticker on the outside! of a clear case.

So happy with our pet portrait. I couldn't get my digital download link to work, but they did email me a copy of the picture. Not super high res, but good enough to use as computer wallpaper which is what I wanted it for.

Loved getting the custom portrait and phone cases from West and Willow. They are very lifelike and put a smile on everyone’s face to see such a realistic portrait of their furry friend. I have already told all of my friends and family where I got it and they cannot wait to order one for their furry friend as well.

I absolutely love how my picture turned out. Peaches and Dash look perfect together! Worth the money!