Anthony N.
Artwork was great!
Artwork was great!
Response from West & WillowMar 10, 2026
Hello Anthony, Thank you so much! We're really glad you loved the artwork and appreciate you sharing your feedback!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Anthony N.
Artwork was great!
Response from West & WillowMar 10, 2026
Hello Anthony, Thank you so much! We're really glad you loved the artwork and appreciate you sharing your feedback!
ES
Got it on time. Picture was amazing
Response from West & WillowMar 10, 2026
Hello ES, Thank you for your feedback! We're so glad it arrived on time and that you loved the picture. We truly appreciate your support!
Megan H.
The picture I ordered was perfect. Arrived in a timely manner and even better than expected. A great way to have our pup who recently crossed the rainbow bridge with us, always.
Response from West & WillowMar 10, 2026
Hello Megan, Thank you so much for your kind words. We're honored to help create something special to remember your pup. We're really glad the portrait arrived safely and exceeded your expectations. ❤️
Austin
Such a well-done piece of art!
Response from West & WillowMar 10, 2026
Hello Austin, Thank you so much! We're really glad you love the artwork and appreciate your kind words!
Maria
This is my 3rd time ordering from this company and each time those dog rendering were spot on and my friends all loved them. I knew about them when I received one of my dog when she passed. The painting was exact life like of my dog as if it was a picture taken of her. I would definitely order from them again and highly recommend.
Response from West & WillowMar 10, 2026
Hello Maria, Thank you so much for your continued support! We're really glad you've had great experiences with your orders and that the dog portraits turned out so lifelike. It means a lot to us that you’d recommend us!
Lori L.
Easy process and happy with the results!
Response from West & WillowMar 10, 2026
Hello Lori, Thank you for your feedback! We're so glad to hear that the process was easy and that you're happy with the results. We really appreciate you taking the time to share your experience!
Taylor C.
I ordered a mug a couple years ago and I loved it, so I ordered 2 more this year because I trusted the quality… it’s just not as nice as my first order.
Response from West & WillowMar 18, 2026
Hi Taylor! Thanks so much for taking the time to share your feedback and I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!
Linda C.
I appreciate the direct contact I had with them-most helpful.
Response from West & WillowMar 10, 2026
Thank you for your kind words! We're really glad to hear that the direct contact was helpful and that you had a positive experience. If you ever need anything else, we're always here to help!