Tracey
Great product
Great product, great communication and fantastic customer service. Very happy to recommend.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tracey
Great product, great communication and fantastic customer service. Very happy to recommend.
Tim L.
Very flexible and informative. Great art work!
Rebecca J.
Had an issue with my purchase- took a bit but when it was redone it was beautiful
PR D.
Excellent communication when quality was 100%. They’ve agreed to redo my portrait- very fast respond time and also the next day I received another email to confirm they were working on my order and assigned a personal assistant to deal with the order.
Christine
Your company does an amazing job! You know exactly how to capture the animals personality.
McKinzie S.
I ordered this because my dog Bongo recently passed away. I just received it in the mail today and while Jordan looks great, I don't love how Bongos picture turned out. His eyes look sad and his neck is too thick, his ears are perfect though!
Response from West & WillowSep 17, 2024
Hi McKinzie, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Cheryl
Excellent product. And so easy to do
Kiera G.
Love this company! Got my 2 cats and 1 puppy in a portrait and I’m so in love with it