West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Christine B.
It’s a beautiful portrait but his eyes look different as does his right ear.
Response from West & WillowNov 17, 2024
Hi Christine, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Kayleigh S.
Not only was the artwork absolutely amazing, but the speed and helpfulness of the support staff were fantastic. Absolutely recommend for the price, especially when they have their sales going on!
Chris
Amazing portraits of my boys!
TLH
Honestly, I was skeptical at first after seeing a Facebook ad but once I received my order, my mind was immediately changed. I couldn’t believe my eyes when I saw this absolutely perfect work of art. Our puppies are family and this is going to make the most wonderful gift! 💙🩵🤍
Amy S.
Beautiful pic
Smandsh
This was a gift for our daughter who was missing her dog while away at college. She loved it! They did a great job using the photo I supplied- only wish they could show a proof to reduce my anxiety of not seeing it before it shipped. Would definitely order again. Wanted the mug but $40 for a mug seemed silly.
Amber G.
There were several edits done to the original pet portrait that was sent my way, which could likely have been avoided if there was an option to include more than one photo. Having said that, the customer service experience was wonderful; they were friendly, helpful, and committed to creating a portrait that was in true likeness of my beloved dog.
Debbie
Ordered a mug for a friend whose dog passed. Mug came in regular box without any sort of packing or baggie around it. Dirty and poor quality. Surprised it didn't come broken in all honesty.
Response from West & WillowNov 17, 2024
Hi Debbie, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
