WePayReviews of wepay.com

I just don't understand why it takes 5 days or more for the deposits to hit my bank. These financial transactions happen at the speed of light now. I always find it interesting that when I pay for something, it is taken out of my bank that very minute, but when I'm supposed to receive a payment, it takes days, sometimes a week or longer. Especially since this is a for profit service. You get your fee off the top, immediately. That's my only gripe. Otherwise, the service is exactly what I expect. Other than the one issue of having to re-enter my bank information because of some kind of glitch with your computer systems and then had to wait an additional four days for the deposit to go through, the service is what I expect it to be. Quite convenient.

In all seriousness, Charlie was very patient and helpful. My problem was totally resolved to my satisfaction. Thank you so much for such prompt, friendly, knowledgeable service :-)

very simple and good answer

I started using wepay 2 years ago. I was pleased at first and then all of a sudden I started getting several emails how they were changing service. I went to my login page and couldn't get in. They changed everything and they also sent to me collections because they refunded money to a guest and normally take it out of the account. I spent hours trying to fix that and then I am now notified we can't make payments on my website anymore! This is totally unacceptable. I never write reviews unless they are really bad and they are terrible they won't email you back. Don't use wepay!!

I am a business owner this transaction was failed because I had the customer enter his info via my mobile device through my Invoice ASAP portal. At the time the transaction processed fine, it wasn't until much later that we found that they canceled the payment! After much hoop jump we finally got an answer to why the payment was canceled and it was a TOS issue. I would not recommend this company.

We recently created a fund raiser for my grandson through a medical fund raising site . We chose we pay over our other option at that site. We pay held funds until they cleared as they where donated. That is standard banking practices. We raised more then $2500.00 in one week. We pay deposited $2500.00 and the remainder of the balance after a 7 day period. They where right there with us during the entire process , from setting up the new bank account information, explaining the credit card donation policies and getting the money to his medical account. If ever the need arises again for an online fund raiser ,we will use Wepay again .

They have verified my account with the cent deposits and yet still have not made the deposits to my account and are again asking for new account information. They are stalling and not depositing my money. Everyday I log in it says the next day deposits will be made, but so far, it has not happened. How horrible of them to do this when I've told them by email several times that I need these donations for the dogs surgery.

I offered the ability to player parents to contribute toward a gift for our basketball coaches. I had never heard of WePay and actually didn't check the reviews. I was a bit disappointed that the fees seemed a bit high, but that was the cost of convenience. Having collected all moneys, I became curious about security issues and the over all reviews of WePay. I was ALARMED and concerned to read all of the negative reviews. Most of these reviews, although, were from businesses. I had some hope. I requested a reimbursement check for all the contributions collected and held my breath hoping I'd get my money in a timely fashion. A week later, I received the check. It was easy. Had the fees been slightly less, I would have given them 5 stars. It was a very good experience for our particular situation. Thanks WePay.