Jonathan M.
Fast response time and very useful
I had a bank transfer error. Support team was quick to review and help me correct everything within hours.

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

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Excellent

Administration & Services · Malibu, California
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Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
Jonathan M.
I had a bank transfer error. Support team was quick to review and help me correct everything within hours.
Heather
I was emailed back quickly and everything was explained in great detail!
Jeffrey
Great service
Julie
I signed up with WePay based on a recommendation by my CRM to process my credit card payments. I am a brand new business and as anyone knows who has started their own business and paid for it themselves, not having access to the funds you've rightfully earned is unacceptable and one of the biggest stressors you can face. I have just opened and in my first week of processing payments my business was deemed as high risk and my account has been frozen. I have no access to the funds I have processed and WePay is not responding to my attempts at resolving the situation. I can't believe they are still in business and haven't been shut down for theft. Perhaps it won't be long before they do...
Response from WePayMay 11, 2016
Hi Julie, Thanks for the feedback. We're sorry to hear about your experience. Would you mind sending us an email? We'll be more than happy to look into the issue further for you. We hope to hear from you. Regards, WePay Customer Delight Team
Alan L.
Problem reports and error messages can be a bit obscure, but the support service is perfect
Jesse M.
Any questions or concerns are taken with the utmost priority. Quick response times and very helpful and courteous support. No issues with deposits and withdrawals. Always done in a timely matter. Service fees seem on par with other competitors. Safety and security is a priority.
Ashley O.
This was my first time using this website. I had an issue (my fault), and the company was super helpful, friendly, and timely in their responses!
Alina N.
The webpage is very easy to setup and also to navigate. Amazing customer service and customer support. I thank Wepay staff for everything you do.