WePayReviews of wepay.com

I use WePay with Freshbooks. They process payments for me through Freshbook for a business I work for. This has been working fine for over 7 years, but suddenly, they sent an email saying they were holding on to my payment. They are asking questions and requiring I send them detailed invoices. This is my only source of income. I have already been waiting 3 days since the company sent the payment. I gave them the information they asked for this morning, but have not heard back. What right do they have to keep my paycheck?? This is very upsetting.

WE PAY. There is a pattern here happening to us Small Businesses and we can not continue to operate this way. I have been all the way up to the executive office looking into this and every situation that you all are speaking of is happening now to me. We need to take action ASAP to stop this. I am in contact with help now .Reach out to me ASAP and lets help all the small businesses out there.

They are scammers,100% FRAUD. Its been one week only, I started using their service, I sent invoices to our customers for around $2k, They closed my account without giving any reason, Then I applied for merchant appeal, Still no response at all. Now they hold my money for 120 days, After that they will release to my bank account. They are really doing scam in USA Market.

Opened a Chase Business Account. Was super happy because my personal banker was the best. I needed to process a credit card payment and choose to use the service that was right inside my checking account. Seemed simple enough. Clicked a few buttons and was ready to go. Took the payment, green check mark, customer support happy with the books I sold him and I was happy the payment went through. One day later, payment not showing up in my account. Next day, email from WePay stating that they couldn't release it into my account. After days of email and phone calls, I get an email in the middle of the night saying they're keeping my payment, my money that I need like yesterday, for ONE HUNDRED AND TWENTY FxCKING DAYS!! How is this even possible? This has to be illegal. Someone commented that they're keeping the money and gaining interest at our expense. Class Action Lawsuit anyone?

I WISH I WOULD OF READ THE REVIEWS. I run a small state business and decided to give WEPAY a try. I signed up through my CHASE business bank account. I decided to send one of my customers the payment link so that he can make payment. I received an email after 8:00pm in regards to Your payout has failed. WHERE IS THE STATES MONEY????? WE PAY IS A SCAM. IM CALLING MY LAWYER We canceled your 05/20/2023 withdrawal of $$$$. Common causes of a failed withdrawal: The admin name on the account is not the name on the bank account. For security reasons, the financial admin must match the name of the account we're sending money to. The bank account number is invalid or mistyped. The routing number is incorrect. Some banks use a different routing number than the one printed on your checks for electronic ACH transfers. We recommend contacting your bank to verify the correct number to use. If you've already entered in new bank account information, we will initiate a new transfer of funds as soon as possible. We typically allow 2-5 business days for transactions like this to complete. If you need any help, or have any questions, let us know by responding directly to this email.

We setup a new WePay account (through Freshbooks), and WePay held our first payment for over 7 days, & then decided to refund the payment without any exact reason. Here's the exact message they gave us (below): "We request that this payment be processed outside of WePay. Our banks and processors hold us to a strict guideline on what we can and cannot process through our site. Because of the proprietary nature of our review process, we are unable to share exact details." Shady, and shows ill-intent towards small business. Beware this company.

We processed around $90,000 in our first month with WePay while we were still Chase Paymentech customers. We liked the idea behind the wifi enabled smart terminals. (We had tried Square, but Chase has better interchange pricing.) Like most of the other reviews, WePay held our funds for a week at a time and when you call, you get read a script about their trust and safety team doing a review. Not one time in our decade with Chase Paymentech were reviews like this ever done, and our business has almost no chargebacks and we only do payments in person. Stay away! WePay seems to operate like a rogue state within Chase. Frankly, I'm surprised whoever at Chase oversees this division puts up with them. Other Chase services always seem reliable and competitive to others in the marketplace. Week long delays are not acceptable. We are fortunate to have money in the bank, but if we had been depending on these deposits, we would have not been able to make payroll twice.

WePay is worth a 0 star. Chase kept sending me invitation cards at least four or 5 times inviting me to open a Chase Integrated Payment Solutions account/WePay account. They lured me with a bonus of $1000. I finally opened an account and started to charge a customer, but they suddenly closed my account without any warning when I was just about to meet all the requirements to get the bonus. I planned on using their system for clients who prefer to pay with a credit card but they not only disrupted my business and made me lose money but also made me feel like I was scammed. I appealed with all my valid documents but they still kept my account closed. I was so disappointed that I closed all my accounts with Chase because I cannot stand any lies like this. Except for WePay, Chase bank was a great bank, I have to say, based on my own experience with them so far.