WellCare Health PlansReviews of wellcare.com

Just cancelled my Medicare Advantage plan out of the blue and did not advise me. When I had to go to the doctor and get prescriptions, I found out. Now, they say it's going to take a week to get reinstated and I ma stuck with paying doctor visits and drugs until they decide to reinstate me. Worst, most incompetent company I ever dealt with. Liars and despicable customer service. Do not get sucked into their great plans.

This insurance through Medicaid is not good at all. At first I was glad I finally qualified for Medicaid because my husband and I wouldn’t have to scrape up money for our marketplace insurance anymore, well it isn’t worth saving the money. I am a diabetic and can’t get the things I need and it has caused a lot of anxiety and stress for no reason.

The member website is not working, PDP cards have not even been sent for 2024. Calling them is hopeless. The auto attendent goes on and on. on hold for a rep for 15 min already.

I have been a member of a Wellcare D-SNP, And I am not happy at all. The gym membership is managed by FitOnapp and I've tried to sign up for various local gyms and haven't been able to successfully join one. The PT's closest to my area are all shady hole in the walls, the only good thing was I was able to keep my PCP. I am DEFINITLY changing Medicare Providers for 2024!!!

I would not give them one star but I had to to write this. They offered everyone a gift card when they did their first wellness visit. I had never won anything like that and I thought how nice of them. I didn't care at all how I had to call them three times about the card. I felt like begging for something they had gifted me. On the third time they claimed to have sent it on Oct. 2nd. I checked that mail everyday and all the other mail they sent me came. But it was like they put it all on me for loosing it or throwing it away or something when they never sent it. Allot of people have not gotten the cards they said they were sending. They may eventually send them but I never got it. And they conveniently covered their butts by saying they had already sent it. There are long lines on the BBB of people complaining about this same thing. I say I am sorry and good luck añd I hope they do right by you.

Be warned this is a dishonest company, with horrible customer service. You know, a company is dishonest and lacks integrity when they make it as difficult as possible to cancel their service....almost impossible. I would look around and be careful before signing up with this insurance company.

Terrible customer services. On the phone for 18 minutes and they keep passing you around. I have spoken to 3 people and not resolved the grievance I filed.

I went went wrong this time they never get anything right your father grievance they don't even send you a letter saying what happened with the grievance you call customer care they can't even get you ID number right sometimes after six times and you can only talk to one person and account specialist supervisor those people are just ex customer care people operators they they have no education in whatsoever except how the LIE I've been with them since 2015 they he there you got even worse they kept telling me they were going to get better they got worse if you can imagine that and I would say to sum it up that WellCare is being sued by 13 states for 375 million for fraudulent claims I mean what more do you say do not go to these people they're the worst they could care less about what you need in a health care wise they don't know anything about what's going on in their customer care Department it is insulting to call them do not take this insurance you will lose years off your life thank yousa