WellCare Health PlansReviews of wellcare.com

I should have read the reviews before signing up with this terrible Company. I don't know how they remain in business. Terrible customer service. They don't deserve even one star. I don't recommend this outfit. Agents don't have a clue what they are doing either. I filed a grievance against them today.

I am trying to pay my premium online and I got a blank page called "Entry Key Callback." This is in four different browsers (Brave, Chrome, Firefox, and Edge). How am I supposed to use a totally blank web page to do anything??? Their contact page also is worthless. I took a lot of time to fill in all the information they asked for and got this trash; "There was an error, try again."

I'm new this year, and chagrined about it after reading these reviews. My experience so far: tried to sign up for the portal, entered my email, but then there is no way to complete registration. Tried to write to "Technical Support" and after completing a lengthy form, click submit and get: "Something went wrong. Please try again." Endlessly.

You order the frozen foods from them and they didn't bring it up to my apartment floor and door. It sat downstairs for a few days and would of longer I just happened to go down there to go go to the store. Ridiculous

Enrolled in Medicare Part D drug plan After hours speaking to different representatives they are unable to solve my problem. Simply put the claims section on their website and their EOB's show that I met my deductible. Randomly they decided I didn't meet my deductible and started charging me full price for drugs towards the end of the year. No one can solve this problem. The reps can barely speak English and I think their comprehension is at an even lower level.

I couldn't access my online healthcare plan, and despite several calls to customer service, the issue still isn't resolved. They filled out 2 complaint "tickets' to supposedly get someone to call and help me, but no one called. She said it could be 2 weeks more before they get back to me. Their excuse is this is the first year Wellcare covers my state. But they knew Iowa plan service started on Jan 1. They are giving bad service, and on their own time table.

The Wellcare Spendables website OTC price for Tylenol Extra Strength 24 count cost me $23.60. At Walmart the price is $5.47. Why is the Spendables website OTC price for Tylenol so high? 400% higher than the Walmart price?

My claims were paid during the 2 years they insured me, but what drove me crazy up until the last day of coverage (today) were the countless spam calls from the company. They kept trying to get medical information from me, tried several times to schedule an in-home visit with me, and even hounded my doctor with emails telling her which tests they thought I should have. Intrusive, annoying and unprofessional, no respect for the people they insure. I told them many times not to call me, but they kept on.