Wayside GardensReviews of waysidegardens.com

I ordered an Elizabeth Magnolia. For $100, Wayside sent me a 30 inch twig with no branches and minimal roots. I'm astounded that they have repeat customers. Even the shipping container was cheap, with the box arriving completely smashed. This was my first time doing business with them. I will not make that mistake again. A complete scam.

The plants arrived every which way but upright! For the amount of money I paid, I am extremely disappointed in the size and the condition of the plants. I will never order from them again.

My Wayside Gardens order was the worst experience! I ordered 3 plants, at a high price but I wanted that particular Hydrangea, so I was willing to pay. The box arrived with 2 plants and a packing list that had 3 listed and a big pencil check as if the shipment had 3 indeed. There were 2. I have e mailed them 4 times, and sent a certified return receipt letter. They have never responded. I would NEVER order from them again. I should have read the reviews first. They knew exactly what they did, and what a terrible way to conduct business.

I’ve ordered from Wayside Gardens for a few years and have never been disappointed in the plants or service. I recently ordered and received bare root perennials and a wisteria vine. The vine is already producing flower buds and the Bare roots are producing plants. Very satisfied with the quality of plants offered by Wayside!

DO NOT ORDER ANYTHING FROM THEM!!! I ordered six plants (Clethra 'Ruby Spice') $24 dlls each and only got four. The plants look like a tree branch instead of a plant. I contact them via email and requested a refund for the plants that i never received i still have not gotten a response. I also submitted a review in their site on the plant and this was never published.

I have ordered from other mail order garden supply stores and this was absolutely the worst experience. Plant packaged poorly, 3 arrived dead, one badly broken and with mildew. Another died during the summer. Out of 10 plants ordered, only a Hibiscus Purple Pillar seems to be doing okay. When I called to request replacement or refund, they were very uncooperative and pretended not to understand what I was requesting. This spring will tell whether any of their plants survived our relatively mild winter here in the Chicago area. Awful product, horrible customer service. Never again. Stay away.

I ordered plants with request to send in spring arrival shipping also says apprropriate shippibg according to zone thry artived today in zone 4, we are having 20* temps st night already, oct 28 i called WG and customer rep said id have to pay return shipping and 20% restocking fee told her Id never shop WG again they cant even check temp and zones appropriate shippi g zones!!! so I am forced to plant these plants, which will die no thanks!!! no more ordering from WG

I ordered a couple perennials last summer, to be delivered in September. They were jammed in a box with bent stems and started dying within three days, couldn't revive them. Called Wayside for replacements, but they had none, instead gave me a credit. They can't say whether these plants will ship in the spring, so I may have to wait a whole year to order them again. If they come dead as well, I'm out of luck - have to wait another year. In the meantime, they did not refund my $15 shipping charge, so If I want to go through this ordeal again next year I'm taking another $15 chance that I'll get living plants. I don't like this way of doing business - either a company stands behind their products or they don't. Wayside doesn't. Be careful before placing an order, know the pitfalls of dealing with them on such a one-sided agreement.