Timothy H.
Thank you
I have received my order and am really pleased; thank you! This is my second year of gardening, and the first year was a great learning experience.

Wayside Gardens is America's finest source of high quality and rare perennial plants, bulbs, trees, shrubs, roses, and vines.
Wayside Gardens (waysidegardens.com) has 760 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 73 reviews with 4 stars · Clear filters
Timothy H.
I have received my order and am really pleased; thank you! This is my second year of gardening, and the first year was a great learning experience.
Joann Wager T.
I ordered 6 plants and they came very quickly and all were in stock. Although the pots were indeed much smaller than pictured at the site, and the price was quite high, all of the plants were packed well and arrived in excellent condition. I would have given a 5 star rating if the pots had been the advertised size; however, I don't think I will order from here again.
Response from Wayside GardensMay 17, 2021
Hi Joann, we use standard industry sizing on our websites, so I would like to address this for you. We will be more than glad to look into this for you. If at all possible, can you e-mail us at [email protected] with the subject Attention:Eric?
customer
Most plants come perfectly packed...most....
Response from Wayside GardensAug 17, 2018
Dear Customer, We do apologize for any items you received that were damaged and hope that those plants are now thriving as well. Please keep in mind per our guarantee, "Roses, Perennials, Trees, Shrubs, and Bulbs Sold in Spring are guaranteed for 90 days from the date of receipt." Thank you for participating in our review and providing specific feedback. This will help us, as we strive to create the best possible customer experience.
Sharon D.
Plants arrive very well packaged. And good size for planting! Very healthy too! I did have an issue of receiving an order with only 1 plant of each color (3 plants) of what was supposed to be 3 of each color (9 plants) of Black Eyed Susan Vines. Tried to order more but they were out. Sent email about problem but still haven’t heard back. Tried calling but no answer due to being very busy, which I understand. I did get an email that all of annuals were on sale. So I ordered 2 sets of 3 plants (they now had plenty) and all arrived in good time and I got them planted. Set me back a bit in getting them large enough before the bad heat set in. Still haven’t received credit for first order. Other than this I’m very happy with their plants. Especially the ones I can’t find anywhere else. But customer service could use some help!
Response from Wayside GardensAug 17, 2018
Dear Sharon, Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. After reviewing your order, we have issued a refund for the missing flowers in your arrangements. You will receive and email shortly with the details of that refund. Thank you for bringing this situation to our attention. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
customer
One of the clematis I ordered didn't look as healthy as the 2nd one I bought but I planted it and it's doing well. Delivery was very good. I would order again.
Response from Wayside GardensAug 17, 2018
Dear Customer, We do apologize for any items you received that were damaged and hope that those plants are now thriving as well. Thank you for participating in our review and providing specific feedback. This will help us, as we strive to create the best possible customer experience.
John
Received healthy plants and now are in full bloom.
Response from Wayside GardensAug 17, 2018
Dear John, We are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. We look forward to serving you again. We are currently taking Fall orders. Be sure to take advantage of our beautiful fall items as well!
Janith S.
I recently got an order that I placed with Wayside a three pack Verbena set back in April. I just received it about four or five weeks ago. The plants were shipped from Parkseed and arrived in terrible shape . They we're almost dead and the usual careful packaging was not there. Usually the plants come in healthy with straw tucked in around plants and still most. These were completely dried out. I have tried to send an email to both Parkseed and Wayside along with a picture of the plants right after unpacking. I have heard nothing from either company. I usually get my products well and have had no problems until now. Very disappointed in customer service. I have been a customer for many years and ordered many plants.
Response from Wayside GardensAug 17, 2018
Dear Janith, We are very sorry to hear that you have had a negative experience with our company. After reviewing your order we are pleased to see that you were refunded for the Verbena. Thank you for participating in our review and providing specific feedback. This will help us, as we strive to create the best possible customer experience.
TSpade
while some of the plants had dried up, I received a full refund for the damaged plants. Ordering annuals, beware. Perennials are fine.
Response from Wayside GardensJun 18, 2018
Dear TSpade We are very sorry to hear that you have had a negative experience with our company. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. Thank you for bringing this situation to our attention.